Multi-tool-store.co.uk Reviews

4.9 Rating 2,874 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 2,874 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I received my parcel yesterday and the multi tool itself is scratched. It's a 21st birthday present and my girlfriend is extremely picky and is something she will notice straight away, which obviously isnt ideal. Apart from that the item itself is lovely and the delivery was as described
Helpful Report
Posted 6 years ago
I was offered an express delivery service which I chose as the gift was a birthday present only later to be told that all international deliveries would take 5-7 days. As it turns out, the product still hasn't been delivered despite being ordered a week and a half ago. I have emailed someone and they have offered to refund me the delivery costs. However I am still frustrated and disappointed with the whole process.
Helpful Report
Posted 6 years ago
My online experience was not so good. Trying to add extras on to my order alter other parts and number of items wanted. Gave up and phoned which was so much easier. The service was great, the order was trackable and came within three days. I had an inscription which was perfect as well. My son was delighted with his multi tool plus extras and will be using it for his university research In Greenland.
Helpful Report
Posted 6 years ago
The item was shipped abroad and was marked at full price including price of free torch due to this I had to pay import charges/customs to the value of £50 which had I known I would not have ordered or taken the "free"torch as it ended up costing me half the price of the actual products.
Helpful Report
Posted 7 years ago
Very very hard and stiff to open main pliers may need repairing and its a brand new £150 tool it's rubbish might even be a copy
Helpful Report
Posted 7 years ago
Ordered a Leatherman Wave and received an empty leather sheath. Phoned up to report it, received a returns label, posted the empty leather sheath back and waited for the replacement. Then received another empty leather sheath. Phoned up again and on the third attempt managed to receive the multitool I ordered. On the plus side the customer services people on the phone were very polite and professional.
Helpful Report
Posted 7 years ago
Multi-tool-store.co.uk is rated 4.9 based on 2,874 reviews