Multi-tool-store.co.uk Reviews

4.9 Rating 2,884 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 2,884 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 12th January 2024

Christopher

Multi-tool-store.co.uk 5 star review on 27th November 2023

Sharon

Multi-tool-store.co.uk 5 star review on 8th October 2023

Grzegorz

Multi-tool-store.co.uk 5 star review on 6th October 2023

Mitchell

Multi-tool-store.co.uk 5 star review on 27th August 2023

Robert

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I fold the site, well set out.”

Helpful Report

Posted 5 years ago

“The tool was genuine engraved as per instructions and delivered as promised. There is an outstanding issue that the carrying wallet was not delivered as per order but I only informed them yesterday so awaiting that to be resolved which if the service so far is anything to go by, shouldn’t be an issue”

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Posted 5 years ago

“Quick delivery and very pleased with the product.”

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Posted 5 years ago

“The Leatherman looks great. Very helpful customer services team.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Good service fab multi tool. However the packaging was terrible the box was battered which is a shame as leatherman multi tools are not cheap.”

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Posted 5 years ago

“Fast, effective service. I’ve checked the Leatherman and it’s in good working order (I bought it as a present for a birthday later in the month, thinking it would take longer to get engraving done).”

Multi-tool-store.co.uk 4 star review on 5th September 2018

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Posted 5 years ago

“Absolutely fantastic see I highly recommend. I got a great deal, however I was a little disappointed that it all came wedged in a cardboard box that wouldn’t close properly. It’s a shame it wasn’t presented abit nicer”

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Posted 5 years ago

“Great little knife.”

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Posted 5 years ago

“I`ve ordered from you before and there wasn`t a problem. I ordered a multi-tool last week for a birthday gift and when I received it the contents had come out of the inner box and were all over the place. It could have been when it was in the post as the outer box was a bit squashed. Maybe a bit of tape to stop the inner contents from coming out of the box. Apart from that I`m pleased with the service.”

Helpful Report

Posted 5 years ago

“Delivery good, Wave + in black oxide looks great, very disappointed with the nylon sheath as not the same as the one advertised on the web site.”

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Posted 5 years ago

“I bought the Letherman Charge which is nice but not perfect, they seem to have quality control problems. I haven’t sent it back as it does what I want it to do although at £200 the fit and finish should be a lot better.Its just a couple of the tools aren’t centred and the file has some lock rock but I’ve heard it’s a common problem. The service from the store is next to none, they even throw in extras which is great!”

Helpful Report

Posted 5 years ago

“Item arrived fairly quickly considering the personalisation (we were slightly delayed only due to bank holidays). However, the two items which came with it - the stone and oil - were quite badly damaged and not worth giving as a gift.”

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Posted 6 years ago

“Easy to use website, very fast and efficient service”

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Posted 6 years ago

“Had Swisstool but lost it,Leatherman fine but screwdriver poor.Definately harder steel.”

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Posted 6 years ago

“Good service from site and would buy again but the Leatherman juice not worth £70 IMO”

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Posted 6 years ago

“I ordered a Leatherman from Multi-tool-store and waited for it to arrive. It didn't come. I filled in a contact form on the website and got a response the same day. Then a replacement was sent special delivery which arrived the next day. Awesome! Many places will sell you stuff and are OK to buy from but make a fuss when things go wrong. I was very happy with the super customer service I received when things, as they sometimes do, go wrong. I would recommend multi-store.co.uk to anyone.”

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Posted 6 years ago

“easy to order on line and the multi tools arrived next day. Great service, Thank you”

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Posted 6 years ago

“This is an update from my review about 3 to 4 weeks ago, e-mails still weren't answered, but a phone call to Sophie set things straight. The original order was deemed lost, and another was sent via UPS, as to UPS here in Cayman that is another story, the Supertool 300 is amazig, clearly the most well built Leatherman I've owned. The lack of a star is because of e-mail service, the product is great and the personal service is spot on.”

Helpful Report

Posted 6 years ago

“A sturdy pouch but over priced for what it is.”

Helpful Report

Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 2,884 reviews