This is the third item I have ordered and once again a brilliant experience. The Wave+ arrived quickly and well packaged. The leather case I opted for was enclosed as per my order. My only slight disappointment would be that the seal was broken on the box. This would be so they can substitute the nylon sheaf for the leather one. I think next time I would buy the leather sheaf additonally as I prefer an unopened original package. This is the fault of how the packaging from Leatherman works and nothing multi store have done wrong. I've since purchased a Surge in black oxide and delivery was 3 days. Ordered 6.15pm Saturday 3rd Feb and delivered Monday 6th Feb. Outstanding service. I'll certainly continue to order from multi tool store as they are so reliable and simply great at what they do.