OVERPRICED AND VERY POOR CUSTOMER SERVICE
Ordered a Leatherman gift set as a Christmas gift however when it arrived it didn't have the gift box just the plain cardboard box. I contacted them and was sent a metal gift box but it was the wrong one as the leatherman pouch wouldn’t fit. Again I contacted them however there wasn’t enough time for a new gift box to be sent and so I wanted to return the gift box and be refunded the difference between the standard and the gift box version of the Leatherman. Since then I have tried to contact them 3 times and still haven’t been emailed back.
Despite being told they value customers and have brilliant customer service with constant emails telling me so they are unable to actually achieve either.
5 years ago
Multi-tool-store.co.uk has a
4.9
average rating
from
2,889
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.