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Multi-tool-store.co.uk Reviews

4.9 Rating 3,177 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,177 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025
Stephen
Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
69
Anonymous
Anonymous  // 01/01/2019
Excellent product and first class service
Helpful Report
Posted 2 years ago
Ordered engraved Leatherman for grandson’s induction into the RAF. Amazed how quickly the order was fulfilled and delivered. Engraving crisp and professional.
Multi-tool-store.co.uk 5 star review on 18th October 2025
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Posted 4 days ago
All good apart form they spent Unk(c)le wrong on the gift tag (I had spelt it out with a 'k' but they used a 'c')
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Posted 1 week ago
Multitool wave ordered with engraved blade. Arrived 2 days later , absolutely fantastic service and product.
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Posted 2 weeks ago
Good value, fast delivery and no issues!
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Posted 2 weeks ago
Quick easy and cheap, postage was fatser than advertised as well, so winner allround!
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Posted 3 weeks ago
Good range of products, fair pricing and quick delivery. First time shopping with this company - but will be happy to use them again.
Helpful Report
Posted 1 month ago
Good quality, quick postage
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Posted 1 month ago
Very happy, with purchase, would recommend the store.
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Posted 1 month ago
Excellent service!
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Posted 1 month ago
Very quick and satisfactory service provided.
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Posted 1 month ago
What can I say that the name doesn't ~ You pay for what you get (reasonable price as well). The customer service was fast/efficient, no fuss/hassle. Recommended Highly. Cheers
Helpful Report
Posted 1 month ago
They delivered product as expected and when it was expected. Smooth and simple
Helpful Report
Posted 1 month ago
Prompt deliuvery as expected. I also asked for help in finding a previously purchased item, possibly limited edition. I thought as a distributor, you would be better able to search Leatherman records . This I would describe as part of "good customer service". I was advised to contact Leatherman myself - This I would NOT describe as "good cutomer service". Conclusion - Efficient sales system for stock items. Short on help.
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Posted 1 month ago
Quailty product very easy to use web site and prompt delivery.
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Posted 1 month ago
Arrived quickly and as with all leather man products worked perfectly.
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Posted 2 months ago
An outstanding company, giving a truly exceptional service at a very reasonable price price.
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Posted 2 months ago
Great shop. Bought a surge multitool from them years ago and just replaced the pouch as the catch had worn. Prices good, service great and a brilliant selection of stock.
Helpful Report
Posted 2 months ago
Easy ordering and quick despatch of my Leatherman Wingman. Only gripe is the received item had a leather sheath instead of the advertised nylon version; not a deal breaker though. Would use the Multi-tool store again should the need arise.
Helpful Report
Posted 2 months ago
Parcel came in very good condition exactly as was advertised. It also came really really quickly even with standard shipping.
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Posted 2 months ago
Great service and prices. Delivery spot on.
Helpful Report
Posted 2 months ago
Multi-tool-store.co.uk is rated 4.9 based on 3,177 reviews