Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and first class service”

Helpful Report

Posted 2 years ago

“Good range of products, fair pricing and quick delivery. First time shopping with this company - but will be happy to use them again.”

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Posted 2 days ago

“Good quality, quick postage”

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Posted 4 days ago

“Very happy, with purchase, would recommend the store.”

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Posted 6 days ago

“Excellent service!”

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Posted 2 weeks ago

“Very quick and satisfactory service provided.”

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Posted 2 weeks ago

“What can I say that the name doesn't ~ You pay for what you get (reasonable price as well). The customer service was fast/efficient, no fuss/hassle. Recommended Highly. Cheers”

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Posted 2 weeks ago

“They delivered product as expected and when it was expected. Smooth and simple”

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Posted 3 weeks ago

“Prompt deliuvery as expected. I also asked for help in finding a previously purchased item, possibly limited edition. I thought as a distributor, you would be better able to search Leatherman records . This I would describe as part of "good customer service". I was advised to contact Leatherman myself - This I would NOT describe as "good cutomer service". Conclusion - Efficient sales system for stock items. Short on help.”

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Posted 3 weeks ago

“Quailty product very easy to use web site and prompt delivery.”

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Posted 3 weeks ago

“Arrived quickly and as with all leather man products worked perfectly.”

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Posted 3 weeks ago

“An outstanding company, giving a truly exceptional service at a very reasonable price price.”

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Posted 3 weeks ago

“Great shop. Bought a surge multitool from them years ago and just replaced the pouch as the catch had worn. Prices good, service great and a brilliant selection of stock.”

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Posted 3 weeks ago

“Easy ordering and quick despatch of my Leatherman Wingman. Only gripe is the received item had a leather sheath instead of the advertised nylon version; not a deal breaker though. Would use the Multi-tool store again should the need arise.”

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Posted 3 weeks ago

“Parcel came in very good condition exactly as was advertised. It also came really really quickly even with standard shipping.”

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Posted 4 weeks ago

“Great service and prices. Delivery spot on.”

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Posted 1 month ago

“Great quality product, personalised as requested; and beautifully and carefully packaged.”

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Posted 1 month ago

“Fast delivery of personalised multi tool, easy to use website Very pleased with this gift”

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Posted 1 month ago

“Excellent prodcut with quick delivery and great engraving. Trustworthy and relibiable business.”