Multi-tool-store.co.uk Reviews

4.9 Rating 3,184 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,184 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and first class service”

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Posted 2 years ago

“Good organised company Prompt delivery and love the leatherman skeletool !”

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Posted 1 day ago

“Thank you for prompt delivery. The multi tool looks great”

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Posted 1 day ago

“I always get worried when ordering from a site I don't know. I had no time to worry, with super fast dispatch, item was exactly what I ordered with one with happy birthday man! Thanks guys”

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Posted 3 days ago

“Very quickly I had 3 personalised leatherman waves delivered”

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Posted 4 days ago

“Excellent service always a prompt response and a pleasure to do business with.”

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Posted 4 days ago

“Perfect. Well packaged. Superfast delivery. Love the Leatherman Surge. Thankyou!”

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Posted 5 days ago

“Brilliant once again , fast delivery even with personalisation super company cannot recommend this business enough thank you”

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Posted 2 weeks ago

“Ordered engraved Leatherman for grandson’s induction into the RAF. Amazed how quickly the order was fulfilled and delivered. Engraving crisp and professional.”

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Posted 2 weeks ago

“All good apart form they spent Unk(c)le wrong on the gift tag (I had spelt it out with a 'k' but they used a 'c')”

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Posted 4 weeks ago

“Multitool wave ordered with engraved blade. Arrived 2 days later , absolutely fantastic service and product.”

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Posted 1 month ago

“Good value, fast delivery and no issues!”

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Posted 1 month ago

“Quick easy and cheap, postage was fatser than advertised as well, so winner allround!”

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Posted 1 month ago

“Good range of products, fair pricing and quick delivery. First time shopping with this company - but will be happy to use them again.”

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Posted 1 month ago

“Good quality, quick postage”

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Posted 1 month ago

“Very happy, with purchase, would recommend the store.”

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Posted 1 month ago

“Excellent service!”

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Posted 2 months ago

“Very quick and satisfactory service provided.”

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Posted 2 months ago

“What can I say that the name doesn't ~ You pay for what you get (reasonable price as well). The customer service was fast/efficient, no fuss/hassle. Recommended Highly. Cheers”

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Posted 2 months ago

“They delivered product as expected and when it was expected. Smooth and simple”

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Posted 2 months ago

“Prompt deliuvery as expected. I also asked for help in finding a previously purchased item, possibly limited edition. I thought as a distributor, you would be better able to search Leatherman records . This I would describe as part of "good customer service". I was advised to contact Leatherman myself - This I would NOT describe as "good cutomer service". Conclusion - Efficient sales system for stock items. Short on help.”

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Posted 2 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,184 reviews