Multi-tool-store.co.uk Reviews

4.9 Rating 3,231 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service - when I struggled to complete personalisation online, the team were available through chat and then sent separate payment link. Fabulous. Thank you. My son loved the product and it’s something he’ll cherish forever.”

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Posted 2 months ago

“The guys were very helpful in selecting the right sheath for a multi tool and bit set. Sending out the right one and making sure it was right Outstanding service thank you.”

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Posted 2 months ago

“Fantastic service.”

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Posted 2 months ago

“Great product and excellent service”

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Posted 2 months ago

“Thank you for prompt delivery. The multi tool looks great”

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Posted 2 months ago

“I always get worried when ordering from a site I don't know. I had no time to worry, with super fast dispatch, item was exactly what I ordered with one with happy birthday man! Thanks guys”

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Posted 2 months ago

“Very quickly I had 3 personalised leatherman waves delivered”

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Posted 2 months ago

“Excellent service always a prompt response and a pleasure to do business with.”

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Posted 2 months ago

“Perfect. Well packaged. Superfast delivery. Love the Leatherman Surge. Thankyou!”

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Posted 2 months ago

“Brilliant once again , fast delivery even with personalisation super company cannot recommend this business enough thank you”

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Posted 3 months ago

“Ordered engraved Leatherman for grandson’s induction into the RAF. Amazed how quickly the order was fulfilled and delivered. Engraving crisp and professional.”

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Posted 3 months ago

“All good apart form they spent Unk(c)le wrong on the gift tag (I had spelt it out with a 'k' but they used a 'c')”

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Posted 3 months ago

“Multitool wave ordered with engraved blade. Arrived 2 days later , absolutely fantastic service and product.”

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Posted 3 months ago

“Good value, fast delivery and no issues!”

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Posted 3 months ago

“Quick easy and cheap, postage was fatser than advertised as well, so winner allround!”

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Posted 4 months ago

“Good range of products, fair pricing and quick delivery. First time shopping with this company - but will be happy to use them again.”

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Posted 4 months ago

“Good quality, quick postage”

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Posted 4 months ago

“Very happy, with purchase, would recommend the store.”

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Posted 4 months ago

“Excellent service!”

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Posted 4 months ago

“Very quick and satisfactory service provided.”

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Posted 4 months ago

Multi-tool-store.co.uk is rated 4.9 based on 3,231 reviews