Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A faultless and faster than expected service. I am delighted.”

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Posted 7 years ago

“Received friendly and prompt help when I realised after placing my order that I could have the multitool engraved. I didn't look properly at options (also delivery options) which possibly could have been slightly clearer on the order pages, but when I emailed to ask they responded to my questions, changed my order and it still arrived for Christmas. Very happy - and so is my son, who had asked for the multitool but also hadn't realised it could be engraved!”

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Posted 7 years ago

“Very nice to be able to talk on the phone to place my order,everything very professional and friendly prompt service. Thank you & happy new year.”

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Posted 7 years ago

“Excellent choic, excellent service and fast delivery. Easy to navigate web site and good communication regarding delivery and ordering.”

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Posted 7 years ago

“Delivery was very quick. Product is excellent and engraving is very good. Couldn’t be happier.”

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Posted 7 years ago

“Speedy delivery at busy time. Leatherman soon doing all sorts of useful jobs on Christmas Day.”

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Posted 7 years ago

“This was my first order from the store,I was really pleased with the price,the engraving was excellent and it turned up the day after I ordered it.can't get better than that! Thank you”

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Posted 7 years ago

“Sent wrong order man on phone was very very helpful right order came within the week. Spot on would buy from them again. 👏”

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Posted 7 years ago

“This was my first transaction with multi-tool.co.uk but their service is second to none. The prices are competitive and postage was prompt.”

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Posted 7 years ago

“Prompt service and good value, highly recommended.”

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Posted 7 years ago

“Easy to use website, item arrived fast and as described and at the best price I'd found”

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Posted 7 years ago

“good product,good service and quick delivery.”

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Posted 7 years ago

“Excellent product fast service.”

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Posted 7 years ago

“The service was incredible!”

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Posted 7 years ago

“Impeccable service, Leatherman arrived within 48hrs and is the perfect gift. Thanks for your fantastic service!”

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Posted 7 years ago

“Great tools, I've had one in various sizes for years now....I can't be the only one who walks round the house looking for things to "fix" or "unscrew"just to use my Leatherman.”

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Posted 7 years ago

“Multi Tool Store wrte a pleasure to do business with. I work in the EOD Industry and they sent me the perfect Leatherman tool for my job. Communocating with their helpful staff was strss free. Prices are competative and postage next day. Well Done”

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Posted 7 years ago

“Item was as described despatched quickly. Spoke to customer services twice for advice who were very helpful will definitely be looking to make further purchases from multi-tool”

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Posted 7 years ago

“The items were set out in a clear and usable way, saving me having to hunt all around on disorganised pages. The item I bought was clearly shown with a good photograph and price, any extras such as inscribing were clearly shown on the page and also the invoice. The delivery by Royal Mail was quick and the goods were well packed. I will certainly use this site again and recommend it to one and all.”

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Posted 7 years ago

“First class, fast service.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews