Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A++++ Service - Highly Recommend..! Bravo”

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Posted 3 years ago

“Really easy to order, great price, arrived quickly. I choose to have the leatherman wave + multi tool engraved as it is a gift, they did a lovely job. I have no hesitation in recommending Multi-tool-store.”

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Posted 3 years ago

“Great seller, quick delivery. My new leatherman is my new go to hiking multitool. Would def buy again, thanks guys.”

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Posted 3 years ago

“Brilliant service A+ company 👍”

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Posted 3 years ago

“Ordered for a graduation ceremony one week before! Leatherman came engraved right on time and was a well appreciated gift!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Bought a leatherman and had it engraved and it was delivered 2 days later. Great service.”

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Posted 3 years ago

“Incredible customer service, Literally the only place I`d order a leatherman from. Thank you very much.”

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Posted 3 years ago

“Great service at a very reasonable price”

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Posted 3 years ago

“Fantastic customer service!! I made an error on the order and got a phone call asking me to clarify. They were friendly and helpful. Corrected my mistake and sent the order to me in record time. Absolutely brilliant. Will be recommending you as much as I can. Thank you.”

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Posted 3 years ago

“Absolutely amazing customer service, super quick delivery and amazing quality - highly recommend”

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Posted 3 years ago

“Ordering ok to a point, maybe my software/hardware…took a few goes. Items arrived on time, as described, packed ok, no real issues. Would likely order from them again should the need arise.”

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Posted 3 years ago

“Great customer service and great products. My order was meant to contain a free gift, which wasn't in the original package, but when I contacted customer service, they replied almost right away, and within a couple of days the gift was delivered to me - can't fault that!”

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Posted 3 years ago

“I ordered a leatherman Micra yesterday Sunday,about lunchtime and received it already engraved at 8.45 am Monday morning absolutely amazing service. Thank you .”

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Posted 3 years ago

“Efficient service.”

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Posted 3 years ago

“Excellent service, super fast delivery”

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Posted 3 years ago

“1st class experience, from start to finish. Will definitely purchase from Multi-tool- store again.”

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Posted 3 years ago

“Good price, next day delivery, an excellent service.”

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Posted 3 years ago

“Excellent service with very prompt delivery. Absolutely delighted with my Leatherman Surge.”

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Posted 3 years ago

“Very pleased with the product. Slight issue but the customer services team bent over backwards to fix the problem as soon as possible. I highly recommend this store.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews