Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good service and I will be using this again. The leatherman Rebar I bought is as good as the original one I lost which was from 1995. The tool was sent as soon as I paid for it and arrived well within time.”

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Posted 9 years ago

“Purchased a Leatherman Multitool for my son as a Christmas present. I ordered it last minute with an engraving ,case and a free offer of a torch included in the deal. When I ordered it they promised they would turn it around in time for Christmas and it arrived in plenty of time as promised, however the torch had not been included. After a quick call to the office the problem was immediately rectified and arrived just in time to be wrapped with the Multitool . The service and the product was excellent and even when the price dropped on the website during the ordering process they refunded the difference without any question. I can't fault the product and the way the staff handled any problem with total efficiency , speed and satisfaction . I would not hesitate to use them again when the situation arises Mike Bennett Purchased December 2015”

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Posted 9 years ago

“Ordered a leatherman tool bracelet and engraved tin for my husband for Christmas 2015. Both arrived in good time and were exactly as described. The website was easy to use and the transaction was very smooth indeed.”

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Posted 9 years ago

“First class service. Very impressed. Thank you.”

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Posted 9 years ago

“Everything as hoped for.”

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Posted 9 years ago

“I love my multi tool. I take it everywhere!”

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Posted 9 years ago

“Excellent customer service, prompt delivery, I would highly recommend multi tool for all your needs”

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Posted 9 years ago

“excellent product, promptly delivered, great service”

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Posted 9 years ago

“Fast delivery good packaging Brilliant tool You can change and pick the tools you will use the most It's been worn for 5 months now used a lot and only a few marks from use I bought the silver letherman bracelet”

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Posted 9 years ago

“Great value”

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Posted 9 years ago

“very quick turnaround on an order for an engraved Leatherman, thank you.”

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Posted 9 years ago

“Great service, great price”

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Posted 9 years ago

“My Leatherman wave turned up on time with engraving exactly as requested and a buckshee LED torch. What's not to like? All good.”

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Posted 9 years ago

“I decided it was time to get my sons their first multi tool. As I owned (but lost) a Leatherman previously, the Leatherman web site was my first port of call. Wow, there are so many models to choose from. I chose a couple of Leatherman wing mans, as I thought these would suit my sons best. The engraving is spectacular, and really personalised their new tools. Navigating the website was seamless, and there are so many tools to choose from. I later purchased a Leatherman wave for myself, and I use it for so many projects. Shipping was great too, as I had the tools sent to different address's. I highly recommend taking a look at the web site.”

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Posted 9 years ago

“Amazing customer service and amazingly quick delivery even at Christmas time”

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Posted 9 years ago

“Promptly delivered, well packaged, high quality product”

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Posted 9 years ago

“Ordered an engraved leatherman for my wife's Christmas present back in December. Fast easy stress free service even during the busiest shopping period of the year. Thanks guys top job!”

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Posted 9 years ago

“Great advice and service. Quick to arrive at the delivery address. Our nephew liked his gift so much he sent us a thank you card! Very rare ;)”

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Posted 9 years ago

“Good quality items. Quick and efficient service. Eould recommend.”

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Posted 9 years ago

“Fast delivery. Spot on service.”

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Posted 9 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews