Multi-tool-store.co.uk Reviews

4.9 Rating 3,127 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good comms and speedy delivery.”

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Posted 5 years ago

“An excellent product, personalised and delivered in double quick time. This wasn't my first time buying from you and it won't be my last. Many thanks.”

Multi-tool-store.co.uk 5 star review on 16th June 2019

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Posted 5 years ago

“This was a nice easy transaction. I already knew exactly what I wanted and these guys sold it for a sensible price, with a little kit thrown in. Next day delivery and emails as things progressed. No need to contact anyone as it all worked fine. Just how I like it! I think they have a few brands covering a variety of kit so I'll keep an eye out in future and use them again without hesitation.”

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Posted 5 years ago

“Excellent next day service from the multi-tool-style. A simple, easy to use website with great products. First class service. Deal in 100% confidence!!”

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Posted 5 years ago

“Great price, free shipping and fast delivery. They even threw in a free nylon sheath! Would definitely recommend.”

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Posted 5 years ago

“Couldn't believe how obliging Multi Tool were, there customer service IS first class”

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Posted 5 years ago

“Really good bit of kit. Hasn't been used very much at the moment but it's like having a tool box on your hip. Quality feel and well made.”

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Posted 5 years ago

“Great service, thank you!”

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Posted 5 years ago

“Flawless service. Swift delivery.”

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Posted 5 years ago

“Great bit of kit. Very well made. Quality A****”

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Posted 5 years ago

“Excellent service, Thank you!”

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Posted 6 years ago

“a very good service, However customers should be warned that their orders may be delayed if a random age check is conducted! Laser engraving service excellent !”

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Posted 6 years ago

“Ordered a Leatherman Sidekick as a birthday present for my brother in law. If arrived with the engraving and presentation box exactly as ordered. I also needed to make a small modification to my order requirement and Customer Service was brilliant in how they accommodated me. I'll be shopping again.”

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Posted 6 years ago

“Great product and good timing to get it at home. I will use more multi-tool store. Thank you”

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Posted 6 years ago

“Bit of a faf with the automatic age verification checks, but dealt with quickly and easily by staff. Products are as described and at an excellent price point. Delivery was within 2 days and included an engraving, very impressed.”

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Posted 6 years ago

“This was a present for my son. He is absolutely delighted with it. Very high quality product and good service.”

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Posted 6 years ago

“Great product and great service. The Leatherman multi tool was delivered on time and engraving is fantastic. Will definitely use them again.”

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Posted 6 years ago

“There is a very wide range of tools on the website at competitive prices, web site easy to navigate and very clear. it was very straightforward to place the order, and the dispatch time, in particular, as they had to engrave my new Leatherman was extremely impressive. The multitool arrived well packed and just as was described. Thank you for a very easy transaction.”

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Posted 6 years ago

“Great price fast delivery”

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Posted 6 years ago

“Excellent service. Great tools at great prices”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,127 reviews