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Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,140 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Multi-tool-store.co.uk Reviews
Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
68
Anonymous
Anonymous  // 01/01/2019
Absolutely brilliant customer service from Sophie who sorted a faulty item out for me. It was super easy to send item back and replacement was with me before 1 pm the next day. 5 star service and would definitely recommend !
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Posted 7 years ago
The service was amazing. I was rung within the hour of placing my order to check and then help me decide on the engraving. The item arrived within a couple of days.
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Posted 7 years ago
The service was exceptional just like the product.I wave quality throughout.
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Posted 7 years ago
Quick response to questions & rapid delivery made for a delighted grandson
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Posted 7 years ago
Order fulfilled in record time. Ordered this to replace a previous one which my husband has found to be very useful, so I know that he will be thrilled to get this.
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Posted 7 years ago
First class service and delivery. Very happy with my Leatherman Rebar. I highly recommend Multi-Tool Store for anyone wishing to purchase any multi tool or similar products.
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Posted 7 years ago
Prompt exactly what I needed Thank you all Top company
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Posted 7 years ago
The item I wanted was in stock and was delivered when promised. I'm really happy with the service I received. Thanks!!
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Posted 7 years ago
Great customer service.
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Posted 7 years ago
When I accidentally put the wrong house number as my delivery address, Sophie in customer services changed it for me with no problem at all. I was concerned that the birthday present would not arrive in time but the multi tool was delivered within a day or so and my grandson was delighted with his gift. He was chuffed that his name had been engraved on the handle and this was a service that most other company's were not offering. A great idea. Thank you Multi-tool-store for such great (good old fashioned)service! Will definitely use them again and again. Cheryl.
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Posted 7 years ago
Bought this as a present for my partner, he is over the moon and said it is an excellent tool that does multiple tasks. Got it engraved with his name to personalise it.
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Posted 7 years ago
Easy to order and prompt delivery- Thank you
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Posted 7 years ago
I ordered a Leatherman Wave and bits and the web site ordering was straightforward and delivery and item was fantastic - well done Multi tool!
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Posted 7 years ago
A great company to deal with, Sophie went the extra mile to help. Will be happy to use them again.
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Posted 7 years ago
I ordered a Leatherman Rebar with engraving on the blade. Very prompt service and very happy with the knife on arrival. The engraving almost scratched off on first use of the knife so I got in touch and I have received a replacement very fast. Brilliant service.
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Posted 7 years ago
Its a great tool which i was looking to buy since long and at last i bought from multi-tool store. Delivery process was also quick and transparent. Overall i am satisfied with product and service which i got in return of money which i paid for that.
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Posted 7 years ago
Great product and service came in the original packaging and early too. Would definitely recommend
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Posted 7 years ago
The excellent customer service. I had thought I'd ordered an engraving but it hadn't gone through, Sophie was brilliant once i had got in touch and she sorted it all out fuss free and brilliantly. Would highly recommend.
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Posted 7 years ago
Very prompt service
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Posted 8 years ago
I bought a Leatherman Wave at a very low price and got a free led lenser torch free you can't get better than that other than 6 stars out of 5.
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Posted 7 years ago
Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews