Multi-tool-store.co.uk Reviews

4.9 Rating 3,119 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great choice of items and very quick delivery. My only gripe was that the knife was loose in the packaging so whoever had packaged the item hadn't sealed the box properly. Only a minor fault though. I would recommend.”

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Posted 4 years ago

“Very pleased with product and delivery time, highly recommend.”

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Posted 4 years ago

“Easy to order from website. Had a problem with late delivery, but a refund was issued straight away, can’t ask for much more than that really.”

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Posted 4 years ago

“Fantastic service, and considering the custom engraving service delivery was incredibly fast!”

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Posted 4 years ago

“Amazing speedy service”

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Posted 4 years ago

“Ordered a Leatherman Squirt. It was delivered, well packaged, in very good time. Price was comparable with other websites.”

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Posted 4 years ago

“I had a great experience ordering from Multi-tool store! The order arrived within 2 days, well packaged - just the job! Many thanks Claire Bennett”

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Posted 4 years ago

“bought as a gift for front line emergency ambulance workers, there amazing!!! have used all the attachments bar the glass breaker at present no faults to report, text /engraving gives i that extra touch, customer service is fanatic can't recommend enough.”

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Posted 4 years ago

“Excellent service as always.”

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Posted 4 years ago

“Fast response, great prices and love the personalized laser engraving facility, makes it so convenient to shop for gifts...Thank you !!”

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Posted 4 years ago

“Really happy with service and products all round.”

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Posted 4 years ago

“Very happy with the tool, website and the prompt delivery.”

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Posted 4 years ago

“Great wee 60th Birthday present for my brother who has everything! I was a bit late in sending for it but should not have worried as the customer service was excellent. Arrived in a couple of days, excellent quality of product. Will always use this company.”

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Posted 4 years ago

“I bought Wave+ multitool set as a gift for my husband who has always dreamt about own Leatherman multitool. It looks lovely with personalised inscription. Placing an order was quick and easy and delivery was fast too. Superb service and great product.”

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Posted 4 years ago

“Easy to search, buy and delivery was quick”

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Posted 4 years ago

“Good price for an excellent product. Quick delivery”

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Posted 4 years ago

“I have both the Leatherman Wave and Skeletool multitools and wanted to replace the leather Leatherman pouch for the Wave with matching fabric pouches for both units. After watching a couple of YouTube videos, it was apparent the Leatherman LP20/M fabric pouch was the perfect fit for both multitools, even though this pouch isn't mentioned on the Multi-Tool Store website as suitable for the Skeletool (unlike the Leatherman website). Now you can be assured that the Medium Nylon sheath fits: Wave, Charge, Rebar, Wingman, Sidekick, Rev and Skeletool. The four attached photographs are pretty evident and self explanatory in themselves, the Wave is on the left whilst the Skeletool is on the right, The Wave is a snug fit whilst there is a small amount of play for the Skeletool. The reason I didn't purchase directly from Leatherman was because Multi-Tool Store was cheaper overall with a discount sale, including postage and packing.”

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Posted 4 years ago

“Bought this for my eldest son, he absolutely loved it. It is a fantastic design, the whistle and fire flint are brilliant he is off to snowdonia when lockdown is over and can’t wait to use this.”

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Posted 4 years ago

“Quick delivery and item exacting as described.”

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Posted 4 years ago

“Fantastic, helpful professional and fast . Also very human , all of the features I want when shopping online”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,119 reviews