Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great tool arrived on time”

Helpful Report

Posted 5 years ago

“Great service, great price and came with a free gift. Could not be better. Will definitely use again”

Helpful Report

Posted 5 years ago

“The initial service on the phone was helpful when the order was placed. The items arrived within the timescale given. I shopped around before placing my order and Multi-Tool's pricing was more than competitive, in fact the cheapest I found. On arrival the ordered goods were accompanied with two free gifts worth the best part of £30, not 'stocking fillers' but really useful stuff... Why wouldn't anyone want to buy from Multi-Tool ?”

Helpful Report

Posted 5 years ago

“Easy to use website,quick delivery. Will use this site again.”

Helpful Report

Posted 5 years ago

“Great website and supper fast delivery - even for personalised items.”

Helpful Report

Posted 5 years ago

“Excellent fast service and very impressed with the engraved personalised multi tool.”

Helpful Report

Posted 5 years ago

“I ordered a Leatherman with a personalised laser etched name on the handle. It came the very next day. Quality item with first class service.”

Helpful Report

Posted 5 years ago

“Brilliant from start to finish . I phoned my order in and got exactly what I wanted with extra letters on the Engraving too . My sales representative also gave me discount on next day delivery and my brother was very happy with his New personalised Leatherman . I would highly recommend Multitool store and I will be using them again .”

Helpful Report

Posted 5 years ago

“Very easy to order and quick delivery, Excellent service”

Helpful Report

Posted 5 years ago

“Very pleased with purchase of multi-tool, placed order by phone with an extremely helpful member of your team, it arrived quickly, exemplary service. Thank you.”

Helpful Report

Posted 5 years ago

“Buying a number of items. The operative was sensitive to this multibuy. Referred upwards and got agreement to a form of discount. I paid for next day delivery and got it! Good business practice all round.”

Helpful Report

Posted 5 years ago

“Absolutely fantastic customer service, they couldn’t be more helpful. I bought the the Leatherman Wingman as a Christmas gift for my husband and I also had it engraved. The quality of both the product and the engraving is great and I couldn’t be happier. I’m not an expert on multi-tools but the various tools on this product appear to be very sturdy and the knife, snips etc are all very sharp. I would highly recommend both this product and the company, I can’t fault anything!”

Helpful Report

Posted 5 years ago

“The owner was very happy that's more important. Thank you xxx”

Helpful Report

Posted 5 years ago

“I can only comment on the ease of ordering online and delivery, as this tool is a Christmas present! Excellent service, the ordering was seamless and an extremely efficient delivery. Thank you!”

Helpful Report

Posted 5 years ago

“My leatherman is just right”

Helpful Report

Posted 5 years ago

“Received the product (Leatherman) quickly. Would recommend.”

Helpful Report

Posted 5 years ago

“Excellent price and fast good value delivery ..highly recommended”

Helpful Report

Posted 5 years ago

“Great service,prompt delivery,and item exactly as described, thanks.”

Helpful Report

Posted 5 years ago

“I bought a Leatherman Skeletoolcx from Multi-tool-store.co.uk and very happy with the tool and the service.”

Helpful Report

Posted 5 years ago

“Arrived swiftly, came as described and love the personalisation”

Helpful Report

Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews