Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear multitool team Thank you for promptly arranging the delivery of the product I requested. It came next day as expected, beautifully engraved, and so happily received. The agent that took my order on the line was exceptionally courteous and informative. I will happily and confidently use your company again and will continue to recommend Sincere thanks to all involved Paul :))”

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Posted 8 years ago

“Excellent. Fast efficient & great price”

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Posted 8 years ago

“I was very pleased with the speed of the delivery, the price and the free gift of a torch with the multi tool I ordered. The item is a gift for so I am unable to comment on the product itself, but I would recommend the Multi Tool website for it's easy ordering, lower prices and fast delivery.”

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Posted 8 years ago

“Very pleased with the speed my orders were dealt with and the professionalism shown by "Rachel".”

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Posted 8 years ago

“Excellent service, recomend to everyone”

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Posted 8 years ago

“Brilliant service from the Multi-tool-store, with the tool arriving within 24hrs of placing the order. The Leatherman Rebar is a brilliant tool and a definite step up from my old PST tool which I had had for MANY years. My only disappointment was around the supplied Bit Driver Combo set. This seems like a bit of an afterthought compared with the quality of the Rebar. The adapter which fits the end of the phillips screwdriver on the Rebar does not hold the supplied bits very securely - it doesn't feel as though you could exert much force when using this. I also have a Skeletool which has a direct bit driver attachment and this fits much better/securely. I guess I will just use the Bit Driver Combo with the Skeletool and forget about using it with the Rebar which is a bit of a shame. Overall though, I am very pleased with my new Rebar tool and just hope it is still going strong, just like my PST, after another 15 years....”

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Posted 8 years ago

“I am highly satisfied with the product and service :)”

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Posted 8 years ago

“Easy webshop fast delivery for items not easily available in regular stores.”

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Posted 8 years ago

“Excellent products, good prices. fantastic engraving service, prompt and efficient service and delivery. Would not hesitate to recommend.”

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Posted 8 years ago

“Quick delivery. Love the product. Packaging was poor, box was very poor condition even though it had been sent in a padded jiffy bag”

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Posted 8 years ago

“Outstanding service. Excellent product. Engravedand delivered within 24 hours. Extremely satisfied!!!”

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Posted 8 years ago

“The best service I have had with outstanding delivery”

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Posted 8 years ago

“Excellent service thank you”

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Posted 8 years ago

“It's my third different leatherman and All have been very good , with great after -sales . Ps don't buy cheap immitations ,spend a bit extra and buy quality.”

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Posted 8 years ago

“Extremely fast delivery, well packaged and exactly as described. SUPERB”

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Posted 8 years ago

“First class service . Many thanks to your team have recommended you so more orders to follow . Regards Guy Kendal Matthews”

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Posted 8 years ago

“Arrived really fast. Free torch and sign written tool all with in 24 hours great.”

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Posted 8 years ago

“I was very pleased with the efficiency and speed of the online service. Seamless from start to finish and my goods arrived in double quick time. Thank you, Mr Jones Surrey”

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Posted 8 years ago

“Purchased based on good reviews from friends and colleagues.”

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Posted 8 years ago

“Excellent service, couldn't bebetter”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews