Multi-tool-store.co.uk Reviews

4.9 Rating 3,141 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only is the Leatherman Wingman a great tool (has that 'feel good' weight) but it arrived damn fast. As in less than 24 hrs fast . Brilliant.”

Helpful Report

Posted 8 years ago

“Bought this as a gift for my husband from our children. He was thrilled, loved it and has used it everyday since he received it. He said it's so useful and perfect as a key ring. The personalisation is a lovely touch as well. Also bought one for my brother on his 50th birthday / brilliant present!”

Helpful Report

Posted 8 years ago

“The package arrived really early and the engraving was brilliant! I am very satisfied with this product. I would definitely use this website again. Thank you!!!!”

Helpful Report

Posted 8 years ago

“Very good service the shears are fantastic and the delivery service well I blinked and they were there”

Helpful Report

Posted 8 years ago

“Next Day Delivery , Great Product, And a free gift. A+++++”

Helpful Report

Posted 8 years ago

“Bottom line - I have carried a Leatherman everyday for a decade ( the same one ) if I have my trousers on then I have my Leatherman Wave and a fenix LD22. I lost the driver bit - Leatherman replaced it no quibble. no charge, no delay - job sorted next day delivery. My Wave has sdaved my dogs lives 4 times, freed 5 sheep, dismantled a bathroom - saving £15k of damage from flooding, despatched 4 road injured deer and saved countless days out. Previously I tried SOG and Gerber and neither measure up - just my view. BUT I live in the UK and the two locking knife blades on the Wave do cause me to worry. So seeing the UK legal Rebar I didnt hesitate. The service was great and the Rebar is a good tool stand alone. But its competing against what I firmly belive is the best all round multi-tool in the world - the Wave. The Rebar works fine, but the tool selection just doesnt match up to the Wave. If the legalities are your main concern, go for this full size tool with confidence. It will sound absolutely crazy, but for now I will risk having to justify my choice in court and the Wave will remain my first carry choice, but the Rebar offers a handy option. Now if Leatherman would just offer a non locking 2" blade Wave version - they would make on stalwart fan extremely happy!”

Helpful Report

Posted 8 years ago

“A one service and very quick delivery would use again 5***** keep it up”

Helpful Report

Posted 8 years ago

“Easy web site to browse,with good detailed information on each item. Purchasing the required item was just as simple backed up the a fast free delivery. Unfortunately cant review the item I got, as it is a Christmas pressy from my wife so she has hid it until Christmas day!”

Helpful Report

Posted 8 years ago

“Excellent customer service on the telephone, very helpful.”

Helpful Report

Posted 8 years ago

“Bought the Leatherman MUD EOD black an bit kit an Torch, great deal & great customer service on phone along with fast shipping at no extra cost. Products in great condition well worth the overall cost. Glad i bought top of the range for work out in the field on exercise. Recommend Multi Tool Store”

Helpful Report

Posted 8 years ago

“Absolutely fantastic. No problems, fast delivery, highly recommend.”

Helpful Report

Posted 8 years ago

“Delivery was perfect and the communication was exceptional. I would highly recommend this company for doing business with.”

Helpful Report

Posted 8 years ago

“Found Matt to be most helpful sorted me out in no time willdeal again in the future says it all really ! thank you”

Helpful Report

Posted 8 years ago

“I ordered a leatherman skelettool for my son. It arrived within 3 days. The engraving was very clear. There was good communication from the multitool store regarding my order. I would definitely recommend and use this company again.”

Helpful Report

Posted 8 years ago

“Absolutely fantastic, customer service is great, well priced items and fantastic selection, laser engraving is top notch, literally cannot think of any negatives”

Multi-tool-store.co.uk 5 star review on 29th October 2016

Helpful Report

Posted 8 years ago

“Brilliant service. Ordered an engraved knife and received it two days later. Thanks Fen”

Helpful Report

Posted 8 years ago

“The service and product were both first class”

Helpful Report

Posted 8 years ago

“Very quick and efficient. Very good customer service for my queries.”

Helpful Report

Posted 8 years ago

“Very good prices, rcvd everything in time and many thanks for the unexpected gifts that was included. Highly recommended.”

Helpful Report

Posted 8 years ago

“A great service from this website / company. Ordered product one day, and it arrived, engraved exactly as requested, the next. Truly efficient.”

Helpful Report

Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,141 reviews