Multi-tool-store.co.uk Reviews

4.9 Rating 3,117 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the multi tool for my son who is a trainee Grip. He had told me about it and how useful it would be .”

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Posted 3 years ago

“Wonder service , quick and loved the end product , finished off really well. Very happy with my purchase. Definitely recommend.”

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Posted 3 years ago

“Excellent service , very pleased how soon the pen knife arrived . Will definitely recommend . Thankyou”

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Posted 3 years ago

“A long term leather man user. And bought the wingman for my niece a great tool”

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Posted 3 years ago

“I purchased a Leatherman P4 with personalisation and it was delivered within 48 hours, quite extraordinary. Their customer service is second to none, I had a slight issue with the website and adding the product to my basket. I emailed to check if there was a problem and I had a reply within the hour which is remarkable as it was a Sunday and I didn't expect to hear until the following day. I then ordered without any further issue and it was delivered 48 hours later. I would have absolutely no hesitation in recommending the Multi Tool Store, I will certainly be using them again.”

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Posted 3 years ago

“Great service with high quality product delivered very quickly. Thank you”

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Posted 3 years ago

“Good fast service would recommend.”

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Posted 3 years ago

“Easy peasy great purchase, quick delivery and cool engraving.”

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Posted 3 years ago

“Orederd an engaved Leatherman Wave - it turned up promptly and the engraving is top quality. Thanks very much.”

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Posted 3 years ago

“Cracking case, as good as the original I'm replacing after nearly 20 years.”

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Posted 3 years ago

“Great service and communication about my order and it’s journey to my home address”

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Posted 3 years ago

“Fantastic service, very quick delivery. The leatherman bond is beyond my expectations. Very good value for money. l have used the toolstore before and will do again. Thanks.”

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Posted 3 years ago

“I ordered a charge+TTi on a Friday night next day delivery. I thought it would be Tuesday before it was delivered but it came Sunday. All engraved in the box and looking amazing. Many thanks Darren.”

Multi-tool-store.co.uk 5 star review on 12th September 2021

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Posted 3 years ago

“Terrific service and speedy delivery. Thanks!”

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Posted 3 years ago

“This was my first purchase from Multitool Store, and the service was genuinely impressive. I ordered a Leatherman Skeletool and pouch, and they got it to me by the next morning - via Royal Mail no less. This means a lot to me, as I'm doing everything I can to not buy from Am*z*n.”

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Posted 3 years ago

“Great item, fast delivery and a good price.”

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Posted 3 years ago

“Extremely good”

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Posted 3 years ago

“Bought two items the leatherman bit set and the ratchet extension for the signal & surge. The company kept me updated with the order's progress via several emails, which was reassuring. The items popped into my mailbox a day earlier than expected (a good thing) and the products were pristine. Good service, well pleased, we be using the company again.”

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Posted 3 years ago

“Multi-tool-store were really great and delivery was fast and efficient. I ordered a Leatherman Micra and a Squirt PS4 a few days apart. I really love the Squirt PS4 - it's one of the best keychain multi-tools around. I wouldn't hesitate buying from the store again - even though my balanced and constructive two star review of my Leatherman Micra wasn't published! (Still a great tool but disappointing in some areas with respect to finish, durability and sharpness of the scissors :-( with some obvious differences between the two tools from a useability and quality perspective) I guess my review would have reduced the average rating somewhat and given a bad impression of the tool (which is still good for it's price point - don't get me wrong!) Anyway - it's a shame Multi-tool-store.co.uk didn't reply to my email about this - I wouldn't want anyone to think that only good reviews are given for products! Still - I did have a great experience as far as order fulfillment was concerned so that's something!”

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Posted 3 years ago

“Competitive pricing, delivered promptly, clear website to find what i wanted, no complaints would order from these guys again”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,117 reviews