Multi-tool-store.co.uk Reviews

4.9 Rating 3,171 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, very quick delivery. The leatherman bond is beyond my expectations. Very good value for money. l have used the toolstore before and will do again. Thanks.”

Helpful Report

Posted 4 years ago

“I ordered a charge+TTi on a Friday night next day delivery. I thought it would be Tuesday before it was delivered but it came Sunday. All engraved in the box and looking amazing. Many thanks Darren.”

Multi-tool-store.co.uk 5 star review on 12th September 2021

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Posted 4 years ago

“Terrific service and speedy delivery. Thanks!”

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Posted 4 years ago

“This was my first purchase from Multitool Store, and the service was genuinely impressive. I ordered a Leatherman Skeletool and pouch, and they got it to me by the next morning - via Royal Mail no less. This means a lot to me, as I'm doing everything I can to not buy from Am*z*n.”

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Posted 4 years ago

“Great item, fast delivery and a good price.”

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Posted 4 years ago

“Extremely good”

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Posted 4 years ago

“Bought two items the leatherman bit set and the ratchet extension for the signal & surge. The company kept me updated with the order's progress via several emails, which was reassuring. The items popped into my mailbox a day earlier than expected (a good thing) and the products were pristine. Good service, well pleased, we be using the company again.”

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Posted 4 years ago

“Multi-tool-store were really great and delivery was fast and efficient. I ordered a Leatherman Micra and a Squirt PS4 a few days apart. I really love the Squirt PS4 - it's one of the best keychain multi-tools around. I wouldn't hesitate buying from the store again - even though my balanced and constructive two star review of my Leatherman Micra wasn't published! (Still a great tool but disappointing in some areas with respect to finish, durability and sharpness of the scissors :-( with some obvious differences between the two tools from a useability and quality perspective) I guess my review would have reduced the average rating somewhat and given a bad impression of the tool (which is still good for it's price point - don't get me wrong!) Anyway - it's a shame Multi-tool-store.co.uk didn't reply to my email about this - I wouldn't want anyone to think that only good reviews are given for products! Still - I did have a great experience as far as order fulfillment was concerned so that's something!”

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Posted 4 years ago

“Competitive pricing, delivered promptly, clear website to find what i wanted, no complaints would order from these guys again”

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Posted 4 years ago

“I ordered a Leatherman Wave+ gift bundle for a present. It was ordered at just before 5pm on a Friday afternoon and was delivered before midday on the Saturday the following morning. The gift was well packaged and as advertised, and looked very sleek. It also came with a free sharpening stone. The whole process was very easy and painless and I will certainly visit the store again for any further multi-tool purchases.”

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Posted 4 years ago

“Excellent service from Multi-Tool Store. I bought three items in succession, two which included engraving and all arrived quickly with no fuss. Definitely recommended when looking for Leatherman products, especially at such competitive prices.”

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Posted 4 years ago

“Quick service and good price.”

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Posted 4 years ago

“Easy site to use, quick delivery good price.”

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Posted 4 years ago

“Ordered a sheath for partners multi tool. Paid for a quicker delivery and surprised me how quickly it did arrive.”

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Posted 4 years ago

“Great bit of kit…”

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Posted 4 years ago

“Good value. Excellent service and Customer contact.”

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Posted 4 years ago

“Bought for a friend and their words were it's amazing”

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Posted 4 years ago

“Easy and efficient online ordering and next-day delivery. Product arrived in perfect condition.”

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Posted 4 years ago

“very quick with delivery. I went for the Leatherman Surge and they threw in a sharpening stone and oil for free. The product itself is high quality, cannot fault it so far. I also got my surge engraved and am very pleased with the personal touch assigned to it. Definitely worth the money!”

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Posted 4 years ago

“nicely engraved and speedy delivery”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,171 reviews