Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I could not believe how quickly the multi tool arrived. Somehow I thought it would take longer. I had bought it for my son’s 21st birthday. He’s practical, like me, and I thought it would be a brilliant and lasting memory of a passion shared. I have carried mine 24/7 since my parents gifted one to me. (Bit tricky at the passport office). It’s almost a month to his birthday but he might be at uni then and I was so excited I had to gift it early. He was beyond delighted and, to the best of my knowledge, hasn’t had it beyond reach since. I chose the Charge as he works as an apprentice electrician when not studying. This model has two types of wire cutters/strippers along with crimpers. But also all the other stuff which is immensely useful. Good sharp knives - a binding cutter - scissors - multi hex screwdriver capability and, of course, a bottle opener. Hmm - wonder which will be used most often! 🤣”

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Posted 2 years ago

“Excellent service quick delivery . present for my brother he loved the wave.”

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Posted 2 years ago

“I've purchased many Leatherman tools from the Multi-tool store. Never had any issues, excellent quality, very quick delivery and kept fully up to date at all times. Would highly recommend.”

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Posted 2 years ago

“Excellent service from ordering to delivery and considering I had two blades being engraved, amazingly quick!”

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Posted 2 years ago

“Looking for a leatherman wave and multi tool had an excellent price, and one heavily discounted as it was a second. It arrived quickly, despite postal strike and is excellent and very happy with their service, communications and delivery. Plus I've got a fantastic multi-tool at an excellent price.”

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Posted 2 years ago

“Great choice and price. Super quick delivery.”

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Posted 2 years ago

“From placing the order to delivery an excellent prompt service and good prices. Kept fully informed throughout the process, would recommend this company.”

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Posted 2 years ago

“Brilliant service brilliant product!”

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Posted 2 years ago

“A perfect online shopping experience. I would also recommend the 'seconds' that have been wrongly engraved. The mark is very subtle and it is worth the discount.”

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Posted 2 years ago

“Great products, shipped quickly. Would recommend.”

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Posted 2 years ago

“Very pleased with my multi tool, does the job 👍👍👍”

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Posted 2 years ago

“Great service, fast delivery, even when I messed up my order they fixed it. Top class!”

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Posted 2 years ago

“Multi- tool-store were super helpful, when my order was not delivered by the postal service. It was replaced at great speed, for my husband’s birthday the following day, and still personally engraved.”

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Posted 2 years ago

“Very quick and perfect service 👌 Ordered and dispatched super quick time. Thanks”

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Posted 2 years ago

“Good range of Leatherman products and accessories. Prompt dispatch and excellent customer service when contacted by email.”

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Posted 2 years ago

“Having had issues with my card payment going through, I rang the main store. I spoke with an amazing lady called stacey. She was kind understanding and helped me put my mind at rest. Thank you stacey for helping me sort my partners birthday present. Best wishes too you.”

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Posted 2 years ago

“Great selection from which to choose - and plenty of good guidance. Dispatch was very prompt. Highly recommended.”

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Posted 2 years ago

“Great service and nice engraving, professional company.”

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Posted 2 years ago

“Bought as a gift. Arrived in perfect condition including engraving. Excellent service - exactly as described. Multi-tool-store recommended!”

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Posted 2 years ago

“I was very impressed by the professional and straightforward process of ordering from Multi-Tool. Ordering and shipping was extremely straightforward and I felt very well notified throughout the process of shipment and delivery. Great.”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,115 reviews