Multi-tool-store.co.uk Reviews

4.9 Rating 3,091 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,091 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 2nd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leatherman WAVE - I signed the order (and paid) on 02/10/2016 and 12/10/2016 I still have not received the product !!!”

Helpful Report

Posted 8 years ago

Hi Ferdinando, Your package was held by Turkish customs which created a delay on the shipment via UPS. Apologies for the delay glad to hear you have the product now and have ordered from us again. Thanks Matt

Posted 8 years ago

“I am extremely annoyed with your services. I purchased 2 Leathermans some 3 weeks ago & have still not received them. These were purchased for 2 friends who are twins for their birthday last week. When I purchased, your company indicated 2 - 5 days delivery. I will never purchase from your company again. I would also like to know when my Leathermans will arrive.”

Helpful Report

Posted 8 years ago

Hi Raymond, Apologies for the delay on your order. UPS tracked & signed to Seychelles is usually 3-5 days but on this occasion they were misrouted through Madagascar and returned to us, we then shipped out and you have confirmed reciept. Thanks Matt

Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,091 reviews