Multi-tool-store.co.uk Reviews

4.9 Rating 3,119 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Choice the free p4 came in the post within 2 days very fast service.. Will definitely be using multi tool store again in the future.. Thank you”

Helpful Report

Posted 5 years ago

“Excellent customer service and the Leatherman multi tool arrived very promptly and is of superb quality!”

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Posted 5 years ago

“Very prompt delivery of a Leatherman Wave. Good service and a worthy replacement for my lost Leatherman Pulse. If anyone finds my Lm Pulse, please could they send it back to me?”

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Posted 5 years ago

“Great communication and super fast delivery, will definitely use again”

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Posted 5 years ago

“Great priduct ideal for my job thanks”

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Posted 5 years ago

“I ordered a Leatherman really good easy ordering got a free gift with it really pleased delivery time great”

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Posted 5 years ago

“Competitive prices. Package sent on time. No issue.”

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Posted 5 years ago

“Delighted with the service provided and quality of this item.”

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Posted 5 years ago

“Amazing service!!! outstanding customer service! had some issues with the delivery, but ,sorry forgot CS advisor name, solved the issue and went extra miles to satisfy me. Really happy with the product quality, thanks.”

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Posted 5 years ago

“Great tool. Absolutely the best multitool i have ever bought and is worth the money. I also bought the bit kit for this and was not dissapointed at all would highly recommend”

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Posted 5 years ago

“Absolutely fantastic service. The customer service advisor I spoke to went above and beyond to ensure that my order would be delivered in time for my husband’s birthday. I’ll definitely use them again.”

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Posted 5 years ago

“The very best quality multitool ,having just broken two cheap versions from diy stores it,s really good to have the best.”

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Posted 5 years ago

“This was an excellent purchase! The items are of an excellent standard, and the service provided is awesome!”

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Posted 5 years ago

“Just perfect, an amazing present for my boyfriend. He loved it. Thank you.”

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Posted 5 years ago

“Was a gift the receiver was very happy”

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Posted 5 years ago

“Quick and quality service”

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Posted 5 years ago

“First class service received which is getting harder to find nowadays. Prices are competitive with quick delivery. One of the items I ordered had a fault which was not multitool stores fault, I was able to return free of charge and quickly received a replacement with no quibble. Fantastic customer service even whilst in the middle of a pandemic. Very happy and will order again thanks.”

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Posted 5 years ago

“Fast service good quality multi tool well ingravende”

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Posted 5 years ago

“Concidering the ongoing troubles the country is going through just now with Covid 19 virus, the customer service from Multi-tool store i received this last week was exceptional. I ordered a Leatherman muti-tool engraved for a gift. The item was delivered within 3 working days, i was also informed by email every step of the way. Well done.”

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Posted 5 years ago

“A very professional company that actually responds to all your needs. After sending an email and asking for some advice, I recieved a reply within 12 hours. Then from placing my order, I recieved it with 24. The service was exemplarary. Thanks.”

Helpful Report

Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,119 reviews