Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wee 60th Birthday present for my brother who has everything! I was a bit late in sending for it but should not have worried as the customer service was excellent. Arrived in a couple of days, excellent quality of product. Will always use this company.”

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Posted 5 years ago

“I bought Wave+ multitool set as a gift for my husband who has always dreamt about own Leatherman multitool. It looks lovely with personalised inscription. Placing an order was quick and easy and delivery was fast too. Superb service and great product.”

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Posted 5 years ago

“Easy to search, buy and delivery was quick”

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Posted 5 years ago

“Good price for an excellent product. Quick delivery”

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Posted 5 years ago

“I have both the Leatherman Wave and Skeletool multitools and wanted to replace the leather Leatherman pouch for the Wave with matching fabric pouches for both units. After watching a couple of YouTube videos, it was apparent the Leatherman LP20/M fabric pouch was the perfect fit for both multitools, even though this pouch isn't mentioned on the Multi-Tool Store website as suitable for the Skeletool (unlike the Leatherman website). Now you can be assured that the Medium Nylon sheath fits: Wave, Charge, Rebar, Wingman, Sidekick, Rev and Skeletool. The four attached photographs are pretty evident and self explanatory in themselves, the Wave is on the left whilst the Skeletool is on the right, The Wave is a snug fit whilst there is a small amount of play for the Skeletool. The reason I didn't purchase directly from Leatherman was because Multi-Tool Store was cheaper overall with a discount sale, including postage and packing.”

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Posted 5 years ago

“Bought this for my eldest son, he absolutely loved it. It is a fantastic design, the whistle and fire flint are brilliant he is off to snowdonia when lockdown is over and can’t wait to use this.”

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Posted 5 years ago

“Quick delivery and item exacting as described.”

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Posted 5 years ago

“Fantastic, helpful professional and fast . Also very human , all of the features I want when shopping online”

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Posted 5 years ago

“Very good service ordered on Thursday and received on Saturday morning. This also included having them laser engraved for presents for my two sons. Would not hesitate to use them again or recommend this company to anyone wanting to order a leatherman .. Thanks for you great service.”

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Posted 5 years ago

“He love it to bits it Is so much better than I it is so good”

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Posted 5 years ago

“Great bit of kit, fast postage. Only critism though is that on advert photos it showed a bigger box which as a present wouldve been ideal. As the small box which actually came wasnt the one shown.”

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Posted 5 years ago

“Fantastic service, very quick and item exactly as advertised. My husband was delighted”

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Posted 5 years ago

“Great customer service. Fast and efficient deliver. Very impressed.”

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Posted 5 years ago

“very pleased, good service, prompt delivery, competitive pricing”

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Posted 5 years ago

“Excellent item, customer service and delivery speed. A* rating from me”

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Posted 5 years ago

“Excellent service. Very fast and efficient, including the engraving service. Would not hesitate to use again or recommend.”

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Posted 5 years ago

“I have bought two items from Multi-tool-store.co.uk in the past couple of years. Each was a gift. Both recipients were thrilled to receive their present and were absolutely satisfied with them. Thank you. The engraving and wrapping made them extra special. I would definitely buy from you again and recommend you to others.”

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Posted 5 years ago

“Leatherman make quality tools. Got this one for my mates 50th. I have had mine for the past 30 years and still going strong. Top service, quick delivery with cool additional goodies.”

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Posted 5 years ago

“Excellent experience. Had my name engraved and it looks great. They had to verify my age as the tool contained a knife, but they provided great communication and still had the tool engraved and dispatched the same day! Best price I could find too! I would recommend and buy from this company again.”

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Posted 5 years ago

“Ordered an engraved Leatherman & it was despatched within a couple of hours! Received it so quickly, very happy with it, can't wait to give it for Father's Day.”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews