Multi-tool-store.co.uk Reviews

4.9 Rating 3,119 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product.”

Helpful Report

Posted 4 years ago

“Exceptional service, ordered 4PM on Friday, two personalised Leatherman, received on Sunday and it was a Bank Holiday weekend.”

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Posted 4 years ago

“Excellent easy to navigate web-site, super range of high quality products and spot on delivery! Knowledgeable customer service so I will certainly be buying some more products from Multi-Tool, what more is there to say!”

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Posted 4 years ago

“Perfect delivery, perfect product. This store has some attractive offers and selection”

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Posted 4 years ago

“Brilliant service. A last minute order that was engraved and posted out for next day delivery and arrived in plenty of time for 18th birthday present. Thank you so much”

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Posted 4 years ago

“Very good service received the engraved tool day after placing order”

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Posted 4 years ago

“Good selection of tools and a good website. Helpful discount and free delivery are a bonus. Letterman tools are excellent and the new “Free” is a good upgrade. Very useful “sideways” belt pouch.”

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Posted 4 years ago

“Top Service from a Reputable Seller I would use these again in a Heartbeat Stay Safe Regards Colin”

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Posted 4 years ago

“I rarely write reviews but I just wanted to say the service I received from you was brilliant. Within a couple of hours of ordering (with engraving) it was dispatched and arrived unbelievably quickly. My partner was made up as his last knife was stole”

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Posted 4 years ago

“Great service no muss no fuss very easy”

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Posted 4 years ago

“Absolutely fantastic customer service when I spoke on the phone, very fast despatch and delivery. I will definitely be recommending to my friends”

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Posted 4 years ago

“ordered a leatherman raptor emergency scissors for our nephew. as he is an emergency critical paramedic for the NHS. ordered in the afternoon. had his name engraved on them as a gift. received an email that evening saying in the post. so from order to engraving to post. just a couple of hours. just a pity its people ordering items for loved ones. but companys still profiting full retain values. still 10/10 for order to delivery. chris w (UK) 24/05/2020 year of lost time.”

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Posted 4 years ago

“Good solid piece of kit very pleased with it.”

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Posted 4 years ago

“Excellent choice of products. Prompt delivery. 10/10 👍”

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Posted 4 years ago

“Son in Law was very pleased with gift”

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Posted 4 years ago

“There service was very good I was very impressed”

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Posted 4 years ago

“A great customer experience. My order was processed and delivered ahead of schedule.”

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Posted 4 years ago

“Lightening delivery, even during Covid19! Faultless service.”

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Posted 4 years ago

“Service is excellent, even in these difficult time. Price was okay - no bargains on these things. The tool itself lives up to its billing. The one-handed opening takes a moment to master but it's a game changer.”

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Posted 5 years ago

“Fantastic product, price and service. The engraving is fantastic as well! Would highly recommend”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,119 reviews