Multi-tool-store.co.uk Reviews

4.9 Rating 3,172 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a letterman tread on line and somehow managed to mess up my delivery address, sent through the right address and they managed to get my item to me within the same week. I would recommend them to friends and family”

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Posted 8 years ago

“When my order did not arrive I phoned customer services and they were amazing. The sent me a new order which arrived for Christmas . Thank you for the best customer service ever Sarah quinlan”

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Posted 8 years ago

“Very fast service and good price for the item ordered. Very satisfied.”

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Posted 8 years ago

“Arrived very quickly, and I had included engraving. The quality of the engraving on the box and the tool is excellent. If this is a gift I would strongly recommend the gift box.”

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Posted 8 years ago

“No complaints whatsoever, easy ordering and fast delivery. Will return if anything else needed.”

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Posted 8 years ago

“Superb service. Multi tool was engraved and dispatched very quickly. Would certainly recommend and use again.”

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Posted 8 years ago

“Fantastic!! My item arrived earlier than expected, and the item was packaged well with good delivery service. Very pleased overall and would highly recommend. My order was personalised for a Christmas gift so not yet used but I know my partner will be thrilled.”

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Posted 8 years ago

“Ordered replacement blade for my Freestyle. I broke the oryginal by putting too much pressure while prying something with it. Very happy with the purchase: its the upgraded 154cm steel with no serrations. The blade is very sharp, and they even threw in Torx bits to disassembly the tool. Customer service was great: very good communication throughout the process, fast dispatch and delivery to Ireland. Highly recommend.”

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Posted 8 years ago

“Great service. Delivered what I wanted on time.”

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Posted 8 years ago

“Very pleasant interaction with staff who telephoned me.”

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Posted 8 years ago

“Great company to deal with. My goods were received very promptly and in good order. I look forward to dealing with Multi-tool-store again.”

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Posted 8 years ago

“Very good and clear updates email, quick delivery and top product, that's all. Just perfect.”

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Posted 8 years ago

“Good price, supplied quickly and correct engraving.”

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Posted 8 years ago

“Brilliant customer service and when I changed my mind about engraving - it was handled with charm and no drama all! I would highly recommend you. Emma”

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Posted 8 years ago

“Ordered a personalised gift set for Christmas - item arrived very quickly and well packaged. Leatherman is a quality product so overall delighted!”

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Posted 8 years ago

“Extremely fast and efficient delivery and great service.”

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Posted 8 years ago

“Very pleased with the very prompt service, as I left ordering late for Christmas. Thank you”

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Posted 8 years ago

“Good customer service and quick delivery. Our customised order arrived next-day”

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Posted 8 years ago

“Excellent product, excellent service, can't ask for more.”

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Posted 8 years ago

“Easy ordering and fast delivery - very good”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,172 reviews