Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered on time and as ordered. Very efficient service.”

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Posted 8 years ago

“Superb customer service, excellent product and super efficient delivery even with engraving! Highly recommended.”

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Posted 8 years ago

“Really quick dispatch, very pleased with the product”

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Posted 8 years ago

“Amazing delivery time. Less than 24 hours!!! Product is excellent. Very good quality and happy with the service. Thanks.”

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Posted 8 years ago

“100%”

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Posted 8 years ago

“Very fast transaction. The charge is an excellent tool very compact. It's quite heavy though. Accessories are fairly expensive. It's new so untested as yet.”

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Posted 8 years ago

“I discovered the multi tool store by accident. What a find, brilliant service by real humans. Great prices, coupled with great fast service, what's not to like? The thing that sets the multi tool store above beyond anyone else offering great service is they can engrave your leatherman. How Cool is that ?”

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Posted 8 years ago

“first class service , many thanks”

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Posted 8 years ago

“Thank you, you saved Christmas and the engraving was a great touch!”

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Posted 8 years ago

“wonderful service, would definitely recommend”

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Posted 8 years ago

“Super fast service and brilliant products. Thank you.”

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Posted 8 years ago

“I bought a letterman tread on line and somehow managed to mess up my delivery address, sent through the right address and they managed to get my item to me within the same week. I would recommend them to friends and family”

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Posted 8 years ago

“When my order did not arrive I phoned customer services and they were amazing. The sent me a new order which arrived for Christmas . Thank you for the best customer service ever Sarah quinlan”

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Posted 8 years ago

“Very fast service and good price for the item ordered. Very satisfied.”

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Posted 8 years ago

“Arrived very quickly, and I had included engraving. The quality of the engraving on the box and the tool is excellent. If this is a gift I would strongly recommend the gift box.”

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Posted 8 years ago

“No complaints whatsoever, easy ordering and fast delivery. Will return if anything else needed.”

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Posted 8 years ago

“Superb service. Multi tool was engraved and dispatched very quickly. Would certainly recommend and use again.”

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Posted 8 years ago

“Fantastic!! My item arrived earlier than expected, and the item was packaged well with good delivery service. Very pleased overall and would highly recommend. My order was personalised for a Christmas gift so not yet used but I know my partner will be thrilled.”

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Posted 8 years ago

“Ordered replacement blade for my Freestyle. I broke the oryginal by putting too much pressure while prying something with it. Very happy with the purchase: its the upgraded 154cm steel with no serrations. The blade is very sharp, and they even threw in Torx bits to disassembly the tool. Customer service was great: very good communication throughout the process, fast dispatch and delivery to Ireland. Highly recommend.”

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Posted 8 years ago

“Great service. Delivered what I wanted on time.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews