Multi-tool-store.co.uk Reviews

4.9 Rating 3,118 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a seamless experience with my latest shop. I ordered some urgent parts needed for my leatherman surge. All parts arrived as described, and in quick time. They even gave me an extra sheath, Lucky me. 5 stars, I'll be back.”

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Posted 4 years ago

“I have had a leatherman for donkeys years. I bought myself a Charge TTi a few years ago. Since I have bought my three sons the same multi tool. I’m a member of a mountain rescue team & swift water rescue technician, so the charge TTi has been through its paces. They really are second to none. Customer service is again, exceptional.”

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Posted 4 years ago

“My default stop for muti-tools. Great selection and brilliant service at a very competitive price.”

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Posted 4 years ago

“My partner was more than happy with his present,very quick delivery,would definitely be purchasing again with you guys,thanks so much”

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Posted 4 years ago

“Competitive prices and great service, ordered engraved and on my belt in four days.”

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Posted 4 years ago

“I purchased a Leatherman Charge tti, best price in the UK, I chose to have it engraved and received it within three days of placing the order and this was over the weekend. It was really easy to order and arrived lightening fast. The best service I’ve received ever. I will definitely be using these guys again.”

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Posted 4 years ago

“Exceptionally good. Would definitely recommend.”

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Posted 4 years ago

“Excellent service delivered the very next day”

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Posted 4 years ago

“I bought multi tool as a gift the service was good ...I got it within a week of ordering”

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Posted 4 years ago

“The store in highly efficient. The Multi-tool was sent immediately and packed well. I also received information from the store about its travel status, (It arrived the day after I ordered it.) Thanks very much!”

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Posted 4 years ago

“Will only ever buy my Multi tools from here this is my sixth, bought the P4 Free and the Surge and they are brilliant...ordered customised and delivered within 3 days ..Thanks Multi-Tool for your usual great service.”

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Posted 4 years ago

“I didn’t really believe it! Order before 2pm for next day delivery? Maybe, but with personalised engraving and gift wrapped with hand written tag all on a Friday.......? I was promised a tracking number with the dispatch email notification but when it arrived, no number. However the number arrived separately a few hours later from the PO so probably not the stores fault. There was a glitch with the payment through the site which was sorted with a quickly answered phone call to a very friendly, helpful lady. My order arrived the next morning, before 9 am on Saturday. Absolutely brilliant. The engraving was top quality and the wrapping with handwritten tag were professional and beautiful. Thank you and congratulations. If this store sold everything that I ever needed to order I would only ever order things from them, forever. It is the best store I have ever had dealings with.”

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Posted 4 years ago

“Super prompt and efficient service. Recipient loves his fancy new gadget and is now in his rescue kit. Personalisation hopefully means they won’t go for a walk!”

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Posted 4 years ago

“High quality product, competitively priced. Very efficient delivery service, would definitely recommend multi tool store”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Brilliant service all round, well done to all concerned 👏👏”

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Posted 4 years ago

“Excellent selection and very speedy delivery.”

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Posted 4 years ago

“I bought a Leatherman tool as a Gift for my son and wanted it engraved with a small message, it arrived within a few days and is really nice. I’m sure he will love it, many thanks”

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Posted 4 years ago

“Ordering was so easy. Great website. Arrived the next day and I had asked for extra features. Beautifully engraved and exceeded my expectations. Well packaged and presentation. Very impressed.”

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Posted 4 years ago

“Best service - ordered Friday Monring and package arrived Saturday afternoon! Leatherman Multi Tool exactly as advertised and as shown!”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,118 reviews