Multi-tool-store.co.uk Reviews

4.9 Rating 3,118 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought for a present which was very well received good quality and very speedy service”

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Posted 4 years ago

“Easy process and quick tracked Royal Mail delivery. Always buy independent if you can!”

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Posted 4 years ago

“Excellent service, very helpful and kept informed about order and delivery. Very quick delivery. I will certainly buy from multi-tool-store again. Thank you”

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Posted 4 years ago

“Always fast and genuine..I felt with them years with leatherman gear..brilliant.”

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Posted 4 years ago

“Nice service . Perfect goods.”

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Posted 4 years ago

“Awesome & comprehensive choice. Great delivery too - thank you!”

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Posted 4 years ago

“Used Multi-tool store a couple of times now and never had any problems. Dispatch and delivery is quick and efficient. Both the items I bought have been gifts and have been engraved and the engraving is of a high quality.”

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Posted 4 years ago

“I was very impressed at the speedy delivery of the item I ordered unfortunately it wasn’t inside the package, I sent an email explaining this and it was dealt with almost immediately and my order was with me the next day. Accidents happen but when they are dealt with as quickly as mine was it goes to show what a reputable company they are.”

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Posted 4 years ago

“Fantastic service. Easy website. Very pleased with engraved multi tool.”

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Posted 4 years ago

“The Multi-Tool store was excellent! with a clear and easy to interpret website. Offering a superb service and an amazing product. The delivery was rapid and faultless with The Multi-Tool store keeping us aware of the despatch and tracking all along the way. Well done, I would recommend them to anyone.”

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Posted 4 years ago

“Excellent service, fast delivery and perfect products! I’m very happy with this vendor.”

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Posted 4 years ago

“Bought my last sheath exactly 5 years ago and used it everyday since. Great quality and longevity, quick postage and minimal packaging.”

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Posted 4 years ago

“Engraved nicely, arrived very quickly, great set of shears for my work in the ambulance service. Thank you x”

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Posted 4 years ago

“Great service, great multi tool”

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Posted 4 years ago

“Have dealt with this company on 3 or 4 occasions, always excellent service and quality products.”

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Posted 4 years ago

“Excellent service easy and straight forward”

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Posted 4 years ago

“Finally, a reliable trustworthy team of integrity. I will always look to MULTI-TOOL to support my interests.”

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Posted 4 years ago

“Ordered a leather man for Xmas and it was delivered within 48 hours. Also had the knife engraved and this was done really well. Easy to deal with start to finish and are highly recommended”

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Posted 4 years ago

“The order came quickley and exactly as discribed. I purchesed a leatherman surge to replace one i lost. They are a really reliable tool and have had one for over a year and use it every day for all manor of jobs! Would definitely recomend to anyone.”

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Posted 4 years ago

“Excellent systems (website, ordering and order processing). If there is a negative the product information on your website could be better. I’d be happy to explain more if you would like me to. However I’m very pleased to have dealt with your company and will do so again.”

Helpful Report

Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,118 reviews