Multi-tool-store.co.uk Reviews

4.9 Rating 3,234 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a leatherman multi tool as a present for my friend. I ordered it in a gift box, gift card and engraving. First of all, I was really surprised by the speed it was ready and delivered - my friend received it just 2-3 days after I placed an order on a weekend. It was very well packed, everything was in order. The engravings (on the box and the handle of the tool) looked awesome. They made it a real gift and not yet another boring thing peope pass to each other. Needless to say the quality of the tool was great. Should you want to buy something for yourself or as a present, do not hesitate, it's going to be great.”

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Posted 1 week ago

“A very competitively priced range of multi-tools. Ordering was simple and delivery was very prompt.”

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Posted 1 week ago

“Brilliant service, had the multi tool engraved and it arrived within 2 days. Great price. I recommend this company 👌 thank you 😊”

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Posted 2 weeks ago

“Great product fast delivery very happy”

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Posted 2 weeks ago

“There was a problem with my original order. This was sorted out immediately, and the customer service was excellent. Many businesses could learn from this one in how to treat their customers.”

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Posted 3 weeks ago

“Excellent all round service”

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Posted 3 weeks ago

“WOW !!! Amazing service , fast delivery , beautifully wrapped quality item including personal engraving . Very impressed , excellent . Thank you ☆☆☆☆☆”

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Posted 4 weeks ago

“This is a company I had never heard of but searching blue light card web site for a a leatherman i was directed here. So glad I was. The web site is very smooth with detailed information (way better that the manufacturers own site) with clear pricing and excellent delivery options. Now the leatherman i got was not cheap by any means but does exactly what I need it to do is incredibly well made as I have come to expect delivered quickly via dpd and yes the driver did ask for photo id to confirm my age (50) truly excellent service”

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Posted 1 month ago

“Great selection and great service with prompt delivery via royal mail”

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Posted 1 month ago

“Lovely tool , bought as a Christmas present for my son. He absolutely loves it would highly recommend.”

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Posted 1 month ago

“Bought Wave + for my Son’s Christmas present. I’ve owned one for a few years and use it most days at work. Great product”

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Posted 1 month ago

“My son loves his Wave+. Will be clipped to his pocket for daily use. Easy ordering and prompt delivery. Thankyou”

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Posted 1 month ago

“My Leatherman Surge Black Oxide, which I also had engraved on the handle, arrived in a most timely manner and in perfect condition!”

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Posted 1 month ago

“The ordering process, payment and delivery were all smooth and easy to complete. Item was delivered extremely fast. I’ll definitely be ordering more from here.”

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Posted 1 month ago

“Virtually instant dispatch of my order and extremely prompt delivery”

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Posted 1 month ago

“Very efficient service ‘ My son loved his gift Personalisation made it special”

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Posted 1 month ago

“Efficient I received my multi tool promptly and in good condition. Very pleased”

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Posted 1 month ago

“Absolutely fantastic really love it very good price to very quick delivery will definitely buy from here again many thanks”

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Posted 1 month ago

“Such fantastically efficient and understanding customer service - after a mix up with the engraving they went above and beyond to ensure the correct engraving was with me in time for Christmas. Hugely appreciated and wishing the team happy holidays and all the best for next year.”

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Posted 1 month ago

“Nicely presented and professionally engraved multi tool. Delivered really quickly. Very nice present , one very happy customer.”

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Posted 1 month ago

Multi-tool-store.co.uk is rated 4.9 based on 3,234 reviews