Multi-tool-store.co.uk Reviews

4.9 Rating 3,231 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, had the multi tool engraved and it arrived within 2 days. Great price. I recommend this company 👌 thank you 😊”

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Posted 5 days ago

“Great product fast delivery very happy”

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Posted 6 days ago

“There was a problem with my original order. This was sorted out immediately, and the customer service was excellent. Many businesses could learn from this one in how to treat their customers.”

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Posted 1 week ago

“Excellent all round service”

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Posted 1 week ago

“WOW !!! Amazing service , fast delivery , beautifully wrapped quality item including personal engraving . Very impressed , excellent . Thank you ☆☆☆☆☆”

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Posted 2 weeks ago

“This is a company I had never heard of but searching blue light card web site for a a leatherman i was directed here. So glad I was. The web site is very smooth with detailed information (way better that the manufacturers own site) with clear pricing and excellent delivery options. Now the leatherman i got was not cheap by any means but does exactly what I need it to do is incredibly well made as I have come to expect delivered quickly via dpd and yes the driver did ask for photo id to confirm my age (50) truly excellent service”

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Posted 2 weeks ago

“Great selection and great service with prompt delivery via royal mail”

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Posted 3 weeks ago

“Lovely tool , bought as a Christmas present for my son. He absolutely loves it would highly recommend.”

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Posted 3 weeks ago

“Bought Wave + for my Son’s Christmas present. I’ve owned one for a few years and use it most days at work. Great product”

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Posted 3 weeks ago

“My son loves his Wave+. Will be clipped to his pocket for daily use. Easy ordering and prompt delivery. Thankyou”

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Posted 3 weeks ago

“My Leatherman Surge Black Oxide, which I also had engraved on the handle, arrived in a most timely manner and in perfect condition!”

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Posted 3 weeks ago

“The ordering process, payment and delivery were all smooth and easy to complete. Item was delivered extremely fast. I’ll definitely be ordering more from here.”

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Posted 3 weeks ago

“Virtually instant dispatch of my order and extremely prompt delivery”

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Posted 4 weeks ago

“Very efficient service ‘ My son loved his gift Personalisation made it special”

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Posted 1 month ago

“Efficient I received my multi tool promptly and in good condition. Very pleased”

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Posted 1 month ago

“Absolutely fantastic really love it very good price to very quick delivery will definitely buy from here again many thanks”

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Posted 1 month ago

“Such fantastically efficient and understanding customer service - after a mix up with the engraving they went above and beyond to ensure the correct engraving was with me in time for Christmas. Hugely appreciated and wishing the team happy holidays and all the best for next year.”

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Posted 1 month ago

“Nicely presented and professionally engraved multi tool. Delivered really quickly. Very nice present , one very happy customer.”

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Posted 1 month ago

“Very happy with the service I received when I had to contact you. Even though it was Christmas and a very busy time of the year, the help was quick and helpful. The multitool was good quality and the engraving on the blade looked excellent.”

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Posted 1 month ago

“Fantastic customer support. I ordered a Leatherman supertool 300, it arrived in 2 days. After assessing the tool I decided that it wasn’t for me. The returns policy is extremely straightforward and I received a full refund within a day of they receiving the item. I wish more firms were like this! Thanks a lot for being great.”

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Posted 1 month ago

Multi-tool-store.co.uk is rated 4.9 based on 3,231 reviews