Multi-tool-store.co.uk Reviews

4.9 Rating 3,133 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brand new item, great price, quick despatch, really pleased. Thank you”

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Posted 1 year ago

“The place I go to for all my multi tool needs. Recommened by me, Chris P Tee.”

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Posted 1 year ago

“Answered question quickly. Delivery was fast and leatherman was the best price around by far. I would buy from them again.”

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Posted 1 year ago

“Great item good quality highly recommend, delivery was great Geoff”

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Posted 1 year ago

“Excellent service , website easy to navigate , prices really good and delivery fantastic”

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Posted 1 year ago

“Fast efficient service can’t fault it”

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Posted 1 year ago

“Fast delivery and a great product”

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Posted 1 year ago

“Great service and extremely quick delivery. Good communication via email and the product was exactly as I expected. First class! Thank you so much”

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Posted 1 year ago

“Fast efficient service, and an excellent Whitby leather pouch for my Leatherman Surge.”

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Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

“Just what my husband wanted. Got it for is birthday. Excellent service and excellent quality, really good price for the tool. Hope he gets plenty of satisfaction using it.”

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Posted 1 year ago

“Great selection of tools. Ordering was easy. Item arrived on time. No hassle fantastic service. I also contacted customer services regarding a repair to a tool and they quickly pointed me in the right direction. Very happy.”

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Posted 1 year ago

“Brill and easy”

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Posted 1 year ago

“I had my first delivery arrive to find there had been a mix up with engraving. I contacted customer service and was dealt with brilliantly and a replacement was recieved the very next day. I would most certainly buy from you again.”

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Posted 1 year ago

“Easy to order from. Comparable on price. Quick and efficient delivery.”

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Posted 1 year ago

“Good price and arrived promptly”

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Posted 1 year ago

“Love the engraving 😁 only 1 point, why can’t the font etc be the same as the leatherman? All blades etc are great. Pity I have to grind of a bit from my 1/4” adapter from the 90’s gen leatherman to get it to fit properly”

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Posted 1 year ago

“I have bought a number of items from you, and I am well impressed by your staff and customer service. Excellent at all times and so helpful will recommend and use again. Regards Paul Marsh”

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Posted 1 year ago

“This is the third item I have ordered and once again a brilliant experience. The Wave+ arrived quickly and well packaged. The leather case I opted for was enclosed as per my order. My only slight disappointment would be that the seal was broken on the box. This would be so they can substitute the nylon sheaf for the leather one. I think next time I would buy the leather sheaf additonally as I prefer an unopened original package. This is the fault of how the packaging from Leatherman works and nothing multi store have done wrong. I've since purchased a Surge in black oxide and delivery was 3 days. Ordered 6.15pm Saturday 3rd Feb and delivered Monday 6th Feb. Outstanding service. I'll certainly continue to order from multi tool store as they are so reliable and simply great at what they do.”

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Posted 1 year ago

“Easy ordering and fast delivery. Great site to navigate and too many choices for an indecisive individual like me.”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,133 reviews