Multi-tool-store.co.uk Reviews

4.9 Rating 3,166 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of tools. Ordering was easy. Item arrived on time. No hassle fantastic service. I also contacted customer services regarding a repair to a tool and they quickly pointed me in the right direction. Very happy.”

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Posted 1 year ago

“Brill and easy”

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Posted 1 year ago

“I had my first delivery arrive to find there had been a mix up with engraving. I contacted customer service and was dealt with brilliantly and a replacement was recieved the very next day. I would most certainly buy from you again.”

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Posted 1 year ago

“Easy to order from. Comparable on price. Quick and efficient delivery.”

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Posted 1 year ago

“Good price and arrived promptly”

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Posted 1 year ago

“Love the engraving 😁 only 1 point, why can’t the font etc be the same as the leatherman? All blades etc are great. Pity I have to grind of a bit from my 1/4” adapter from the 90’s gen leatherman to get it to fit properly”

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Posted 1 year ago

“I have bought a number of items from you, and I am well impressed by your staff and customer service. Excellent at all times and so helpful will recommend and use again. Regards Paul Marsh”

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Posted 1 year ago

“This is the third item I have ordered and once again a brilliant experience. The Wave+ arrived quickly and well packaged. The leather case I opted for was enclosed as per my order. My only slight disappointment would be that the seal was broken on the box. This would be so they can substitute the nylon sheaf for the leather one. I think next time I would buy the leather sheaf additonally as I prefer an unopened original package. This is the fault of how the packaging from Leatherman works and nothing multi store have done wrong. I've since purchased a Surge in black oxide and delivery was 3 days. Ordered 6.15pm Saturday 3rd Feb and delivered Monday 6th Feb. Outstanding service. I'll certainly continue to order from multi tool store as they are so reliable and simply great at what they do.”

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Posted 1 year ago

“Easy ordering and fast delivery. Great site to navigate and too many choices for an indecisive individual like me.”

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Posted 1 year ago

“Excellent service and fast delivery 😁👍👍”

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Posted 1 year ago

“Following having placed an order for the first time with Multi-Tool Store, I was pleasantly impressed with how promptly my order was processed and delivered. I will definitely return - thanks guys 👍”

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Posted 1 year ago

“Excellent and prompt service”

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Posted 1 year ago

“Great stock and items at a very reasonable price. Paricularly impressed witht the shipping time. Would happily use again.”

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Posted 1 year ago

“Came before estimate, lovely thank you.”

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Posted 1 year ago

“Great service great products”

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Posted 1 year ago

“The staff at Multi-Tool were really excellent in giving me advice on a leaving present I was organising for a colleague; they responded very quickly to my queries and despatched the item I purchased very promptly. It arrived in very good condition. All round an excellent experience”

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Posted 1 year ago

“Excellent service every time.”

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Posted 1 year ago

“Very prompt and efficient service.”

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Posted 1 year ago

“Excellent website, loads of stock and very quick delivery. Really happy with my Latherman Wave+.”

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Posted 1 year ago

“Item arrived promptly just as described excellent price”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,166 reviews