Multi-tool-store.co.uk Reviews

4.9 Rating 3,171 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and the multi tool I ordered. Engraving was first class.”

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Posted 4 years ago

“My kids were looking fo replace their Dad's broken Leatherman Multi-tool for Father's Day but the model he currently has was discontinued. One phone call to an extremely helpful, patient, knowledgeable and friendly lady at the Multi-Tool Store and we had recommendations on which of the current models would be the best like-for-like replacement, which would be a budget option and which would be an upgrade. She also pointed out different colour and engraving options and simplified the whole process for us, as the range available was mind-boggling! Thanks to her help and advice, the kids made their choice and we ordered online and the Multi-tool was delivered perfectly engraved in 2 days, and this was the free of charge postage option rather than the tracked one! We couldn't be happier with the product and were especially pleased with the great help we received from customer services to make our choice - now we just need to wait for Fathers Day to see if Dad likes it, but I'm certain he will :)”

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Posted 4 years ago

“Five out of five. Competetive pricing and fast delivery.”

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Posted 4 years ago

“I am a 55 female and bought an engraved Heritage Wingman for my 28 y/o daughters birthday. One month later, she has just called to say thank you for 'the best gift ever' - she is using it everyday! She works in hospitality and is a hands on diy-er!”

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Posted 4 years ago

“Ordered a personalised Leatherman Surge and was very impressed with the rapid fulfilment of the order. Would definitely recommend.”

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Posted 4 years ago

“Excellent service, ordered at 13:58 (cutoff is 14:00), and my new Leatherman was here the next day! :D”

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Posted 4 years ago

“Ordered the leatherman (at a big discount on rrp) with an engraved blade as a gift. Arrived quickly and exactly as described. Can't fault them and will defo use the again. 10/10”

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Posted 4 years ago

“purchased the leatherman screwdriver ratchet. Works perfectly and useful addition to the multi tool.”

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Posted 4 years ago

“Very helpful and rapid dispatch. Would not hesitate in purchasing from this company again.”

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Posted 4 years ago

“Quick, efficient, amazing service and lovely packaging. Will definitely buy from again.”

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Posted 4 years ago

“Really great product. Engraving looks very good.”

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Posted 4 years ago

“Superb customer service best I’ve had yet !”

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Posted 4 years ago

“I bought my leatherman surge from Multi tool store. They were very competitive (£40 cheaper than Amazon) and delivery was next day.”

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Posted 4 years ago

“Happy with dispatch times and product price was okay.”

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Posted 4 years ago

“Great, speedy service and a good price. Recommended.”

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Posted 4 years ago

“Quick service, best price online, nice product. 👌”

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Posted 4 years ago

“Spot on! As advertised and delivered as requested. Will use again”

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Posted 4 years ago

“Did exactly what they said they would do. Engraving excellent”

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Posted 4 years ago

“Handy compact. Well worth the money”

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Posted 4 years ago

“It's small. I wanted scissors rather than pliers. Has all i need and fits neatly on my belt. Fantastic that I could have my name and phone number engraved at a very reasonable cost. Looks smart!!”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,171 reviews