Multi-tool-store.co.uk Reviews

4.9 Rating 3,117 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest the description of the goods on the website page as you are checking out could be better and list exactly what you are getting for your dosh but.... The service when I called was brilliant. The delivery of the goods was prompt and early and the packaging was excellent. I am a fussy customer. I would have no hesitation in recommending this company or using them again.”

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Posted 4 years ago

“Really great service,bought leathermans before but not from here and I’m very happy,next time I need a leatherman I’ll buy from here again”

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Posted 4 years ago

“Thanks to Multi-tool-store for the ease and efficiency of ordering and receiving my Leatherman. Very pleased with the product and hope to enjoy its various tooling in the future.”

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Posted 4 years ago

“Great quality engraving and really good overall price. Definitely recommend.”

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Posted 4 years ago

“Very handy little set, well maybe as always”

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Posted 4 years ago

“Absolutely perfect, ordered online and it was engraved that day and I had it the next - brilliant thanks :)”

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Posted 4 years ago

“Very good product, quick delivery!”

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Posted 4 years ago

“Easy to order online and good delivery time.”

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Posted 4 years ago

“Fast delivery and great service when there was a small problem - all dealt with and replacement delivered within 24 hours.”

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Posted 4 years ago

“As a customer of Multi-Tool and a first-time patron, It has been a pleasure and a joy to have had my purchases handled efficiently and with professional courtesy and the speed by which they respond to my order was also a joy thank you to all your guys at Multi-Tool/Outdoor 365 it was a pleasure”

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Posted 4 years ago

“Had to change something on my order after I placed it. Sent an email. Emailed me back to say the order was changed even though it was already packed. Great service & fast post.”

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Posted 4 years ago

“Great service from Multi-Tool Store. Swift delivery and competitive prices. I definitely recommend!”

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Posted 4 years ago

“Awesome, the super tool 300 really means business.”

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Posted 4 years ago

“Incredibly quick turnaround (faster than it said it would be). Lovely new Leatherman and the engraving was flawless. Thank you.”

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Posted 4 years ago

“Good service 2 days to arrive just what I needed,have been meaning to get one for a long time”

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Posted 4 years ago

“Absolutely brillian customer service. Easy to order with clear instructions and the order (with the engravement) was shipped surprisingly fast! The tool looks to be high quality and I'm sure will make a great gift.”

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Posted 4 years ago

“I bought a top of the range leatherman for my sons 18th. I asked for some additional engraving, which they did for no extra cost and very quickly! The order arrived the next day. What more do you want?”

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Posted 4 years ago

“First class service as always.”

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Posted 4 years ago

“Bought my Leatherman from the Multi-tool-store rather direct or from Amazon. “Why?”I hear you ask...well it was better priced, promised quicker delivery tha Leatherman and I could get it laser engraved. I will be honest in that I did a fair few checks on the site before ordering, as I’d never come across them before, but I was impressed with the delivery, packaging and communication. Would definitely use again.”

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Posted 4 years ago

“Really pleased with item fantastic service would definitely recommend 5 stars”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,117 reviews