Multi-tool-store.co.uk Reviews

4.9 Rating 3,137 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 1st July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, product was as advertised and your gift was a nice touch for the tool owner. Thank you so much!”

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Posted 4 years ago

“Great service and great product. Very pleased, thank you 😊”

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Posted 4 years ago

“Great website, excellent prices. I ordered a Leatherman Surge which arrived a couple of days later. Overall am very happy with my experience at the multitool store and can easily recommend this site to others.”

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Posted 4 years ago

“Really easy to deal with on the phone. Had to order on-line but the Leatherman arrived VERY quickly. Impressed.”

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Posted 4 years ago

“As expected, thanks 😁”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Website was well set out and easy to find and order product I wanted.Delivery was prompt and within time specified and my goods were packaged well.A well deserved pat on the back great all round service from Multi-tool-Store,I will definitely use them again.”

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Posted 4 years ago

“The Leatherman was perfect and the delivery was super quick”

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Posted 4 years ago

“Fantastic service, friendly and very helpful, I can’t recommend them highly enough. Thank you very much. Andy, Bucks.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great products, amazing prices and super fast delivery! Thanks :)”

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Posted 4 years ago

“Received my Leatherman Wingman in super quick time. Packaging good, wingman in pristine condition and at a reasonable price. A good consumer experience.”

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Posted 4 years ago

“Great choice. Easy to use.”

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Posted 4 years ago

“Great price & swift delivery !!! - Thanks !!!”

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Posted 4 years ago

“Amazingly fast and efficient delivery after my order. Tool is perfect as expected. Thank you Multi-Tool Store!”

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Posted 4 years ago

“Very good communications when ordering. Quick delivery of a quality product.”

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Posted 4 years ago

“Great item and great service 👍🏻”

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Posted 4 years ago

“Fast quick service of a product both Amazon & eBay couldn't source I'll be back...”

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Posted 4 years ago

“Fast shipping and reasonably priced.”

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Posted 4 years ago

“To be honest the description of the goods on the website page as you are checking out could be better and list exactly what you are getting for your dosh but.... The service when I called was brilliant. The delivery of the goods was prompt and early and the packaging was excellent. I am a fussy customer. I would have no hesitation in recommending this company or using them again.”

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Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,137 reviews