Multi-tool-store.co.uk Reviews

4.9 Rating 3,118 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,118 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly fast delivery!!! The engraving on my 3 Leatherman Rebars was very nicely done! A pleasure to do business with. I thank you.”

Helpful Report

Posted 4 years ago

“So quick and perfect product. Faultless”

Helpful Report

Posted 4 years ago

“Fantastic service. I ordered an engraved leatherman for my partner's 30th and was notified of it being in the post the same day! It then arrived the next day. Engraving looks great, couldn't be happier!”

Helpful Report

Posted 4 years ago

“Excellent service! It was so quick to dispatch that I thought there was a mistake with my delivery. I ordered and got the Super Tool engraved before I went to sleep and it was already being shipped by the time I woke up. The customer service team were fast and the product is excellent quality.”

Helpful Report

Posted 4 years ago

“Excellent service. Used on a number of occasions.”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase. It arrived quite quickly and well packaged. Would use this company again without hesitation.”

Helpful Report

Posted 4 years ago

“Really excellent service, the tool I ordered became unexpectedly out of stock and they went out of their way to contact me and offer a free upgrade to a better tool for no extra cost! So nice of them, especially as it was the run up to Christmas.”

Helpful Report

Posted 4 years ago

“Third time I have used them, always excellent service and delivery. Top partnership between store and tool. Very impressed with after care too.”

Helpful Report

Posted 4 years ago

“Excellent product and service, would highly recommend.”

Helpful Report

Posted 4 years ago

“Fantastic service. Good initially out of stock. Received an email to say back in stock. Ordered with engraving and the item arrived next day. Fantastic service, highly recommended.”

Helpful Report

Posted 4 years ago

“Great quick delivery good prices”

Helpful Report

Posted 4 years ago

“Super friendly and helpful staff that kept in contact for the duration of my ordering process. Helped me to correct my mistake when I ordered a tool and my inscription hadn't been added”

Helpful Report

Posted 4 years ago

“Great quality product and had it engraved which was done to perfection. Item was received by me in two days! Was very happy! Great site”

Helpful Report

Posted 4 years ago

“Highly recommended! Prices are reasonable, delivery is super fast (only took a couple of days for an engraved item) Definitely pointing my friends in this direction should they need it :)”

Helpful Report

Posted 4 years ago

“All I can say is it arrived promptly. It is a Christmas gift so I cannot comment further.”

Helpful Report

Posted 4 years ago

“Very efficient. I had problems with my internet when paying. I 'phoned Multitool and they took my payment over the 'phone. I received a confirmation email straightaway.”

Helpful Report

Posted 4 years ago

“Excellent service. The item arrived quickly and was beautifully packaged.”

Helpful Report

Posted 4 years ago

“My original order ended up in the Isle of Man courtesy of Royal Mail, and the Multi tool store very kindly sent out a repeat order, to my great relief. Absolutely fantastic customer service and have no hesitation in recommending them and will certainly use them again.”

Helpful Report

Posted 4 years ago

“Bought this for my brother as a Christmas present. Beautiful piece of kit, Wonder about buying another for me???”

Helpful Report

Posted 4 years ago

“The Lestherman wave+ I brought was a birthday present for my husband, he was delighted with it. Due to the current situation there was a slight delay in my ordering process. But once the order was sorted it delivered really fast, great customer service. Will definitely buy from again.”

Helpful Report

Posted 4 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,118 reviews