Multi-tool-store.co.uk Reviews

4.9 Rating 3,025 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,025 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and really fast delivery. What more can you ask for. This won't be the last time I use you guys Many thanks. Mitchell”

Multi-tool-store.co.uk 5 star review on 6th October 2023

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Posted 1 year ago

“very nice selection, at a competitive price”

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Posted 1 year ago

“feels amazing and is a very handy tool.”

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Posted 1 year ago

“I bought a Leatherman tool for my daughter, there was a slight problem which was sorted and the tool was delivered very quickly. My daughter is delighted, the inscription is beautifully done. I would definitely use this company again. Brilliant service. .”

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Posted 1 year ago

“Very good prompt service”

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Posted 1 year ago

“Tried to place an order added to basket but wouldn’t check out? Spoke to customer service no help what do ever?”

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Posted 1 year ago

Good Morning, Thank you for your review, I'm sorry to see that you are having trouble placing the order. We can take orders over the phone for U.K based customers and I'm very sorry that we couldn't help you. Please can you contact me directly as I'd like to assist you with the order, and work out what happened when you originally contacted us. My email address is Jamie@outdoor365.co.uk Kind Regards, Jamie Customer Service

Posted 1 year ago

“Great prices, easy ordering, fast delivery. Totally recommend”

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Posted 1 year ago

“Very happy with the product and they done a brilliant job on the engraving. Highly recommended”

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Posted 1 year ago

“Brilliant service, Royal mail delivered the parcel destroyed opened and with items missing and MTS resent the order arriving next day .”

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Posted 1 year ago

“Very pleased with the quick turnaround of my order, and price was competitive. I would definitely recommend them.”

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Posted 1 year ago

“Great product quality service based on the quality of the products you have to see them up close to appreciate them,I would recommend”

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Posted 1 year ago

“Whilst I knowingly bought the tool as a second, because the special offer that was available with the perfect tool was not also for the second, it made an effectual saving of just £2.05 for the second quality tool. This is a very poor deal and the customer services dept could not offer me any logical reason as to why the offer was not also included, simply saying that it wasn’t ! For this reason I have returned the tool for a full refund.”

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Posted 1 year ago

“Great service from this company. Good communication at every stage and they did exactly what they said they would do. Fast delivery and a great service”

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Posted 1 year ago

“Avoid this company. Paid for Sunday delivery did not arrive”

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Posted 1 year ago

Good Morning, Thank you for your review, I'm so sorry to see the issues with age verification delaying the order, your order has been refunded in full. I am going to contact you shortly to offer my fullest apologies and resolution to the technical error. Kind Regards, Jamie Customer Service

Posted 1 year ago

“It is very good tool, with the bit kit I am able to extend the use.”

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Posted 1 year ago

“Great to deal with. Prices are good and a huge selection. Thanks”

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Posted 1 year ago

“Excellent and perfect service. Super fast delivery which makes me not hesitate to return.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“I ordered two items from the multi-tool store. One of the items arrived after just three days, but there was no sign of the other item after 15 days. I spoke to the customer service desk and told them about the second item not arriving, and they said they would send the second item out that day. The second item duly arrived in the post the following morning. Very good service.”

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Posted 1 year ago

“very happy with the holster for my leatherman, fast deliver, good price”

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Posted 1 year ago

Multi-tool-store.co.uk is rated 4.9 based on 3,025 reviews