Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a novice with the multi -tool-store products but the website made picking my present easy”

Helpful Report

Posted 1 year ago

“Excellent company to deal with. Fast shipping and lovely quality of engraving.”

Helpful Report

Posted 1 year ago

“Delivery arrived in great time and as described online. Very happy with purchase. The leather case is great too. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“Amazingly quick turnaround of my order and delivery. Very easy to use website. Liked the personalised option - hopefully my son's leatherman tool won't go 'missing' while he's at work because I had it inscribed.”

Multi-tool-store.co.uk 5 star review on 27th November 2023

Helpful Report

Posted 1 year ago

“Absolutely brilliant, first time I’ve ordered via this website. Was also delighted to receive oil and a sharpening stone unexpectedly 😊”

Helpful Report

Posted 1 year ago

“Really quick delivery”

Helpful Report

Posted 1 year ago

“My second Leatherman purchase from Multi Tool Store, ironically to replace the first that was lost in a jungle! Perfect transaction, excellent engraving and very fast delivery. I'd definitely use them again.”

Helpful Report

Posted 1 year ago

“Leather man is an excellent product, really good value and super quick delivery”

Helpful Report

Posted 1 year ago

“Very satisfactory purchase and delivery.”

Helpful Report

Posted 1 year ago

“Could not fault Multi-Tool ordering process was simple, as was the age verification process. Not impressed with the chosen carrier, Royal Mail. On the day of delivery, I received an e-mail from Royal Mail to say that the item had been delivered and signed for at around 06:57, signed for by me, they even sent a photo. This was impossible as the delivery address (my work place) does not open till 07:15. This caused quite a bit of concern on my part, where had it gone? At around 09:30 Royal Mail actually deliver the item! My suspicion and I could be completely wrong on this was that RM signed for it themselves to get around the age check requirement at point of delivery. Not impressed with RM.”

Helpful Report

Posted 1 year ago

“Easy to use. Quick delivery. Good prices. And when I called with a queries it was dealt with very quickly. Spot on. Thank you all”

Helpful Report

Posted 1 year ago

“Ordered a Leatherman Wave +, as a present for my son, had it engraved, a leather case with free delivery, arrived within 3 days (signed arrival) also included Oil and Sharpening Stone. Add to that a great price and a great service,”

Helpful Report

Posted 1 year ago

“Excellent service, ordered late at night and goods arrived within 36 hrs and on a Saturday. Items were engraved also to a good standard. Very good price for the item i ordered.”

Helpful Report

Posted 1 year ago

“Good product which was delivered quickly. Keen price and helpful customer service team Would recommend the site”

Helpful Report

Posted 1 year ago

“Very helpful and informative, would use them again”

Helpful Report

Posted 1 year ago

“Remarkably quick service and good communication. The perfect birthday present I was searching for - the engraving makes it a really special, personalised gift.”

Helpful Report

Posted 1 year ago

“Second time of ordering a multi-tool from here, for a birthday present for my grandsons 18th. They responded to my questions as to which might be best. I had it engraved and it arrived here safely, well packaged and I am very pleased with it. My grandson will get it on his birthday Thank you”

Helpful Report

Posted 1 year ago

“As always the service cannot be faulted. Excellent value for money too.”

Helpful Report

Posted 1 year ago

“Super fast service with engraving and posting out. Engraving looks really good. Would thoroughly recommend.”