Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and quick service, pleased to receive my order in time.”

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Posted 6 years ago

“The items are very well and precisely described. The store I is easy to navigate and mix and match related products. When I contacted the customer service prior to the purchase, they answered all my questions and in a good timeframe. The items were packed safely. When I contacted them again due to an accidental inconsistency, they resolved the issue promptly and to my satisfaction.”

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Posted 6 years ago

“Bought a replacement Leatherman Micra having lost my mind. Prices here were competitive. Promised delivery timescales were good and exceeded in fact. Item is as expected. Overall a most satisfactory experience.”

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Posted 6 years ago

“Very fast service - excellent product at a great price”

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Posted 6 years ago

“Excellent. Top customer service experience. You really get the sense that they value their customers. Been recommending them flat out since he purchase of my Leatherman.”

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Posted 6 years ago

“I was sorting a leaving gift for a teacher and had a few questions over a couple of days for the team at Multi-tool. I spoke to 3 of the staff and each were incredibly helpful. I would highly recommend this company: it’s rare to get such excellent customer service. The blade engraving was only £3.99 and gave such a personal touch. Thanks to you all for being so helpful!”

Multi-tool-store.co.uk 5 star review on 14th February 2020

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Posted 6 years ago

“Excellent service, very good advise delivery spot on. Will certainly recommend to friends”

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Posted 6 years ago

“Great product I’ve had one for 20 years great customer service very fast turn around and delivery all in all amazing all round.”

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Posted 6 years ago

“Having owned other leathermans ..it goes without saying quality is top notch.. In honest words, The tool choice is well selected useful and streamlined tools, good materials,and replaceable wire cutters is a very handy in the event of damage I bought black oxide.. I does mark easily..but I like the patina .. The easy install pocket clip or lanyard loop makes it ideal for sheath or pocket carry.. I will be owning this wave for a long time now..”

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Posted 6 years ago

“Really fast quality service, great website and I got the item fully engraved and all the extras within 24 hours of ordering that evening. I even think the prices were very fair. I will certainly be back to this site and the others linked to the company with confidence if I need any more kit.”

Multi-tool-store.co.uk 5 star review on 11th February 2020

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Posted 6 years ago

“Item received within 36hours of me ordering on a Sunday evening. Birthday gift for my son who was thrilled with the quality of the tool. Thank you very much for excellent service.”

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Posted 6 years ago

“Fantastic just fantastic, I purchased a Leatherman on Friday 31/1/2020 with some engraving to be done and it arrived the next day I’m gobsmacked what fantastic service. Thankyou so much.”

Multi-tool-store.co.uk 5 star review on 8th February 2020

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Posted 6 years ago

“Exceeding all expectations in customer service, I will be customer for a long time. Excellent experience”

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Posted 6 years ago

“Spot on service and delivery”

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Posted 6 years ago

“Easy to use website, item arrived sooner than expected and delivery information was provided via email.”

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Posted 6 years ago

“Lost my leatherman charge tti which I had for over years. Bought a replacement charge tti. Very happy with the tool and most impressed with the fact it arrived the day after ordering. Would highly recommend this company to others.”

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Posted 6 years ago

“Very impressed with the items purchased and the service I received.The items are of exceptional quality,and were securely packaged.”

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Posted 6 years ago

“It was a smooth process from ordering to delivery. The item arrived well packed and in good condition. A perfect present for my son to use at work.”

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Posted 6 years ago

“Speedy and friendly responses. They're not content until you are.”

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Posted 6 years ago

“This is the third leatherman wave multi tool I have bought from this company, which really says it all....service is fast and reliable and obviously the products are good. As I have never, as yet had an issue, I do not know what their customer service is like, but its nice to buy from a UK company.”

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Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews