Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, delivered quickly. Item was a leather man rev with personal engraving. Recipient was very happy with the product.”

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Posted 7 years ago

“ordered my leatherman wave+ and it arrived three days later in perfect condition and at a competitive price including free oil and stone could not fault the service and assistance should i have needed it that was offered to me.Well done”

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Posted 7 years ago

“This is the third type of leatherman that I have purchased and will hopefully add to my collection. A fantastic tool that never leaves my side. No better multi-tool around”

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Posted 7 years ago

“Brilliant selection of tools. I bought as a gift and I'm sure he'll love it. Personal engraving was very well done and delivery was as promised. Would recommend this store.”

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Posted 7 years ago

“The store has a quick and efficient website and the purchase went without a hitch. The Leatherman Rebar arrived the next day with no problems.👍”

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Posted 7 years ago

“Amazing! I’d been waiting 3 weeks for amazon prime to deliver so cancelled the order and went to Multi Tool Store - website was easy - the engraving option was easy to negotiate too. The item was delivered three days later - all perfect! Well done for such great customer service!”

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Posted 7 years ago

“Absolutely fabulous service. I ordered my Leatherman Surge in the evening after working hours and by 0945 the following morning I had an e-mail telling me it was dispatched. I can't ask for better efficiency than that! :):)”

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Posted 7 years ago

“Such an easy purchasing process. My Leatherman Micra was delivered exactly when they said it would.”

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Posted 7 years ago

“Ask me again when my son opens his Christmas present!”

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Posted 7 years ago

“Could,nt believe how good the service was our item was delivered in less than 24 hours thanks all round”

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Posted 7 years ago

“Great service all round and excellent product”

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Posted 7 years ago

“When I reported that the wrong colour Wave had been sent, you remedied the error at full speed, thank you! Publishing a non-premium rate telephone help number on your website would be the icing on the cake and in line with common current internet trading practice.”

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Posted 7 years ago

“Excellent service and high quality product. The engraving was very well done.”

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Posted 7 years ago

“Exemplary and faultless service”

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Posted 7 years ago

“Excellent service, thank you”

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Posted 7 years ago

“Easy to order a going away present for my grandson. Engraving exactly as ordered. Delivery faster than expected. Only another 10 grandchildren to go!”

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Posted 7 years ago

“I’m very pleased with the multi-tool. It’s been very handy that I don’t have to go through my toolbag all the time for different tools. I love how the engraving came out on my Black Leatherman Wave+ overall love the design and the colour keeps it cool too.”

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Posted 7 years ago

“Brilliant piece of kit & excellent customer service Thank you”

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Posted 7 years ago

“Excellent! Super fast shipping, perfect packing... order with confidence :]”

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Posted 7 years ago

“As an angler & motorcyclist. the leather man is very handy.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews