Multi-tool-store.co.uk Reviews

4.9 Rating 3,127 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Quick response to my query. Lovely engraving. All round very happy!!”

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Posted 6 years ago

“Excellent customer service. Fast, efficient and extremely helpful. I would definitely recommend.”

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Posted 6 years ago

“All other stores that sell goods online need to look at the multi tool shop to see how it is done properly. I placed my order on the Friday before Father’s Day at around 3pm knowing that I had missed the delivery deadline to receive it before the Sunday. The very next day the item was delivered which meant I could give the gift to my Pops on the Father’s Day. I had also had extra engraving on the tool and the box. It came gift wrapped perfectly. This is the fourth tool I have ordered and every time it has been a quality service with no problems. Thank you very much I’m very pleased with the service you provide.”

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Posted 6 years ago

“Prompt delivery with everything required.”

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Posted 6 years ago

“Very fast delivery. Excellent customer service”

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Posted 6 years ago

“Great service and delivery. Decent prices and availability of products. Highly recommended.”

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Posted 6 years ago

“I wanted to order a Leatherman multitool, for a friend's birthday, so I verified that they are an authorised dealer. The multitool itself came right on time and plus I received some extra.”

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Posted 6 years ago

“I had a leatherman supertool when they first came out I was working in Oregon where they were made. Recently it was stolen from my hold luggage I can't live without one so I bought a new one it arrived 24 hours later and it's in use allready I never go anywhere without it”

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Posted 6 years ago

“Easy to deal with, very thorough and item delivered as promised. Only disappointed that when it arrived the gift tin was dented from the inside. The packaging didn't look damaged at all so I can only think it was like it when it was packed. Other than that vwry happy”

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Posted 6 years ago

“it was a replacement for the one my husband lost”

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Posted 6 years ago

“Ordered late the previous day arrived the following day early morning could not believe the excellent delivery time. Multi tool exactly as described and have already found it useful at work. This is the second time I have used this company and would highly recommend them.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Very good tool, it came with oil and also sharpening stone.”

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Posted 6 years ago

“I ordered a new Leatherman for my husband as a Father’s Day gift with engraving, it arrived within 48hours, which was perfect. He also is thrilled with his new multi tool. The previous one was very old and worn out, he wouldn’t like to be without one as he uses it every day. Thank you for your prompt service.”

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Posted 6 years ago

“Product arrived swiftly. It was a present for somebody which was greatly appreciated. Thank you”

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Posted 6 years ago

“came on time and was as described”

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Posted 6 years ago

“Very efficient!”

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Posted 6 years ago

“Great product and excellent service. Sophie did a great job of sorting out the correct delivery address when I had not updated your system. Will certainly recommend and use Multi-Tool Store again.”

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Posted 6 years ago

“Fast delivery great service and very good communication credit were credit is due top company will use in the future”

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Posted 6 years ago

“A rapid delivery of a nice tool.”

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Posted 7 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,127 reviews