Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Wave. And I am impressed by your company, great service and good information given at right times. Plus, GREAT product at fair price. We'll packaged too. With reasonable postage fee. 10 out of 10”

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Posted 6 years ago

“No problems. Engraving exactly as ordered. Recipient very pleased with present. Thank you.”

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Posted 6 years ago

“The star should read 'Excellent' I bought the 'Wave Multitool' for a 21st birthday present. It was the best and most useful present he had ever had. Beautifully made and personalized with inscriptions at a very reasonable price. It is used for engineering in the 'Field' just perfect! The customer service was equally Excellent. The staff were very helpful, polite, courteous and supportive. I was made to feel a valued and appreciated customer. I would not hesitate to buy from the firm again. Many thanks to all.”

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Posted 6 years ago

“Good comms and speedy delivery.”

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Posted 6 years ago

“An excellent product, personalised and delivered in double quick time. This wasn't my first time buying from you and it won't be my last. Many thanks.”

Multi-tool-store.co.uk 5 star review on 16th June 2019

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Posted 6 years ago

“This was a nice easy transaction. I already knew exactly what I wanted and these guys sold it for a sensible price, with a little kit thrown in. Next day delivery and emails as things progressed. No need to contact anyone as it all worked fine. Just how I like it! I think they have a few brands covering a variety of kit so I'll keep an eye out in future and use them again without hesitation.”

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Posted 6 years ago

“Excellent next day service from the multi-tool-style. A simple, easy to use website with great products. First class service. Deal in 100% confidence!!”

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Posted 6 years ago

“Great price, free shipping and fast delivery. They even threw in a free nylon sheath! Would definitely recommend.”

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Posted 6 years ago

“Couldn't believe how obliging Multi Tool were, there customer service IS first class”

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Posted 6 years ago

“Really good bit of kit. Hasn't been used very much at the moment but it's like having a tool box on your hip. Quality feel and well made.”

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Posted 6 years ago

“Great service, thank you!”

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Posted 6 years ago

“Flawless service. Swift delivery.”

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Posted 6 years ago

“Great bit of kit. Very well made. Quality A****”

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Posted 6 years ago

“Excellent service, Thank you!”

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Posted 6 years ago

“a very good service, However customers should be warned that their orders may be delayed if a random age check is conducted! Laser engraving service excellent !”

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Posted 6 years ago

“Ordered a Leatherman Sidekick as a birthday present for my brother in law. If arrived with the engraving and presentation box exactly as ordered. I also needed to make a small modification to my order requirement and Customer Service was brilliant in how they accommodated me. I'll be shopping again.”

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Posted 6 years ago

“Great product and good timing to get it at home. I will use more multi-tool store. Thank you”

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Posted 6 years ago

“Bit of a faf with the automatic age verification checks, but dealt with quickly and easily by staff. Products are as described and at an excellent price point. Delivery was within 2 days and included an engraving, very impressed.”

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Posted 6 years ago

“This was a present for my son. He is absolutely delighted with it. Very high quality product and good service.”

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Posted 6 years ago

“Great product and great service. The Leatherman multi tool was delivered on time and engraving is fantastic. Will definitely use them again.”

Helpful Report

Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews