Multi-tool-store.co.uk Reviews

4.9 Rating 3,127 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On browsing the site I found an item which appealed and read the description. I decided to purchase the item but was concerned how close it was to. Christmas. I purchased anyway and could not be happier. The description was spot on, the service was first rate and communication kept me in the loop at every stage. On arrival I was so happy with the product and service. Even Royal Snail couldn't muck it up. Will deal with again for all my needs. Thanks.”

Multi-tool-store.co.uk 5 star review on 30th December 2018

Helpful Report

Posted 6 years ago

“Very prompt and efficient, which enabled me to get my friend the retirement gift I wanted and delivered on his retirement day, even when I left it while the last minute!, Thanks.”

Helpful Report

Posted 6 years ago

“Amazing service - ordered 2 leatherman raptors, with engraving and gift wrapping, at about 13:30, and they'd arrived at the correct, and separate, addresses the next day, despite it being the Saturday before Christmas!”

Helpful Report

Posted 6 years ago

“Super quick and really easy to personalise. Great service, good prices”

Helpful Report

Posted 6 years ago

“Really fast, professional service. Engraving perfect. Thank you.”

Helpful Report

Posted 6 years ago

“Wonderful service, very quick, efficient and great informative emails about delivery etc. Overall wonderful to deal with especially during the busy Christmas period Thank you!”

Helpful Report

Posted 6 years ago

“Very efficient. Good price. Engraving service a nice touch, quick and cheap.”

Helpful Report

Posted 6 years ago

“I helped my Mum order 2 different Leatherman knives as gifts. Both were engraved and sent out quickly etc. When I called customer services re. one issue and spoke with Aidan I was dealt with really effectively and helpfully, and the matter was resolved really well. Both myself and my mum are very impressed with this site, highly recommend and will use again. Thanks :)”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“This is a gift for my sister and is super. I was very impressed that the packaging was minimal too; excellent for the environment.”

Helpful Report

Posted 6 years ago

“Great fast delivery and the engraving on the tool looks great.”

Helpful Report

Posted 6 years ago

“I was buying a tool for my son, so was a little unsure how to order it but the web site was really easy to use. I loved the fact that I could have the item engraved. Would definitely use again.”

Helpful Report

Posted 6 years ago

“Item arrived on time very good quality a very handy tool for everyday use”

Helpful Report

Posted 6 years ago

“Ordered a leatherman C33l as a gift for my kids grandad it arrived in time.”

Helpful Report

Posted 6 years ago

“I'd been looking for a quality multi tool to replace my last one that had been stolen and since "Leatherman" doesn't ship to outside America I needed to find someone who did and I'm delighted to have found "multi-tool store" they stock everything in the Leatherman range and even have an engraving service which was done perfectly, if your looking to buy a multi tool then there's no better in the world than a leatherman and I'd highly recommend you get yours here and if it's something else your after like a hunting knife or LED lights (whice is going to be my next purchase) they sell those too, I'll definitely buy again from this site as the delivery was also pretty quick”

Helpful Report

Posted 6 years ago

“Found the perfect Leatherman tool Name engraved for very reasonable cost Delivered next day Excellent service”

Helpful Report

Posted 6 years ago

“Fantastic price of kit. Dispatched the same day & delivered the following day. Excellent service. Thank you.”

Helpful Report

Posted 6 years ago

“I have bought this as a gift and I hope that he loves this as he already has one that is the small size for going on his keyring. That has been very useful over the years, but I heard him mention that he would like a bigger version one day. Hope he likes it at Christmas.”

Helpful Report

Posted 6 years ago

“Great products and speedy delivery! Very happy overall.”

Helpful Report

Posted 6 years ago

“An extremely good supplier. Good range an prices with fast efficient service.”

Helpful Report

Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,127 reviews