Multi-tool-store.co.uk Reviews

4.9 Rating 3,219 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought it as a present to my friend.It is very useful tool.”

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Posted 9 years ago

“Fantastic service and brilliant multi tool will definitely be using again and have passed on details to friends and family”

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Posted 9 years ago

“Needed a leatherman that could be engraved as a wedding presant, delivered very quickly with good communication via email on the progress of the order. The engraving is perfect and really does look fantastic. Would defiantly order future items from here and recommend this site to my friends.”

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Posted 9 years ago

“Easy to use, good products, fast shipment.”

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Posted 9 years ago

“Quick, easy to use. Great service, a pleasure doing business with you.”

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Posted 9 years ago

“Fantastic customer service, used these a fair few times and wouldn't shop anywhere else for my Leathermans or accessories! Would definitely reccomend! Five stars all round”

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Posted 9 years ago

“Fast delivery, well packaged, excellent products. Bought as retirement gifts and recipients delighted with them. Would use this company again”

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Posted 9 years ago

“Hello All, A outstanding product deserves a outstanding service which is always supplied when buying from Multi-tool-store.”

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Posted 9 years ago

“All good. Very happy with my Leatherman Tread”

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Posted 9 years ago

“Amazing tool, my royal marine son however lost it two days after getting it!”

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Posted 9 years ago

“Got a great price on a multi tool from here. Delivery was really fast and the engraving was high quality. I mucked up the order when placing it online, but was really pleased with how helpful the staff on the phone were, they sorted it out straight away with no fuss.”

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Posted 9 years ago

“Great service, great product and promo LED Lenser torch for good measure.”

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Posted 9 years ago

“I'm a Plumbing & Heating Engineer and use my multi tool every day I would be lost without it. Bril bit of kit thank you”

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Posted 9 years ago

“Very Good service and I will be using this again. The leatherman Rebar I bought is as good as the original one I lost which was from 1995. The tool was sent as soon as I paid for it and arrived well within time.”

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Posted 9 years ago

“Purchased a Leatherman Multitool for my son as a Christmas present. I ordered it last minute with an engraving ,case and a free offer of a torch included in the deal. When I ordered it they promised they would turn it around in time for Christmas and it arrived in plenty of time as promised, however the torch had not been included. After a quick call to the office the problem was immediately rectified and arrived just in time to be wrapped with the Multitool . The service and the product was excellent and even when the price dropped on the website during the ordering process they refunded the difference without any question. I can't fault the product and the way the staff handled any problem with total efficiency , speed and satisfaction . I would not hesitate to use them again when the situation arises Mike Bennett Purchased December 2015”

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Posted 9 years ago

“Ordered a leatherman tool bracelet and engraved tin for my husband for Christmas 2015. Both arrived in good time and were exactly as described. The website was easy to use and the transaction was very smooth indeed.”

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Posted 9 years ago

“First class service. Very impressed. Thank you.”

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Posted 9 years ago

“Everything as hoped for.”

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Posted 9 years ago

“I love my multi tool. I take it everywhere!”

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Posted 9 years ago

“Excellent customer service, prompt delivery, I would highly recommend multi tool for all your needs”

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Posted 9 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,219 reviews