Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and excellent service. Couldn't fault my buying experience with this company, I wish all internet shops were as good as this one, brilliant.”

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Posted 8 years ago

“Multi-tool gave me a great service re sales and delivery, customer services were unable to offer me a better belt sheath for my trusted tool and his new stainless steel extender. other than send it back at my cost.”

Multi-tool-store.co.uk 5 star review on 1st December 2016

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Posted 8 years ago

“Having carried my Leatherman on a daily basis for over 15 years I was delighted to get it refurbished FOC. This is outstanding service for a tool I have learnt to rely on.”

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Posted 8 years ago

“Can't fault it. Excellent.”

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Posted 8 years ago

“Top quality company. The tool was delivered sooner than expected. There was no messing about and the tools are quality. Only thing that let it down was that the package the tool came in was already opened and the tool was free in the parcel.”

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Posted 8 years ago

“Very happy with both the product and the price. Fast delivery and excellent communication from Multi Tool Store, means I'd happily use again.”

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Posted 8 years ago

“As advertised”

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Posted 8 years ago

“Easy to order and very prompt delivery really pleased”

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Posted 8 years ago

“Very good results Fast delivery My husband will love it !!! Thank you”

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Posted 8 years ago

“Very good seller, fast delivery”

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Posted 8 years ago

“Clear simple and accessible website. Ordering couldn't be simpler and the after sales service is exemplary. Even when I realised that I had messed up my order, they calmly and efficiently made sure the amendment was carried out without a hiccup or any hassle to me at all. The definitive example of how to run online business. Thank you Ray (Ireland)”

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Posted 8 years ago

“Great shop wanted leatherman mut got it sent to me in a couple. Of days great service great multi tool well chuffed. Happy christmas”

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Posted 8 years ago

“Brilliant service, swift communication response and very reasonable prices. Love all of our Leathermen! Thank you! We would definitely use you again!”

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Posted 8 years ago

“Very easy to use website and efficient delivery service. Thank you”

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Posted 8 years ago

“Ordered a leather man wave for a gift engraved could not be more pleased the communication was fantastic the service was fantastic the engraving was perfect great all round will be defiantly be ordering again thanks for the great service”

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Posted 8 years ago

“Very good service !”

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Posted 8 years ago

“Dear multitool team Thank you for promptly arranging the delivery of the product I requested. It came next day as expected, beautifully engraved, and so happily received. The agent that took my order on the line was exceptionally courteous and informative. I will happily and confidently use your company again and will continue to recommend Sincere thanks to all involved Paul :))”

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Posted 8 years ago

“Excellent. Fast efficient & great price”

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Posted 8 years ago

“I was very pleased with the speed of the delivery, the price and the free gift of a torch with the multi tool I ordered. The item is a gift for so I am unable to comment on the product itself, but I would recommend the Multi Tool website for it's easy ordering, lower prices and fast delivery.”

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Posted 8 years ago

“Very pleased with the speed my orders were dealt with and the professionalism shown by "Rachel".”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews