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Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews
97 %
of reviewers recommend Multi-tool-store.co.uk
4.9
Based on 3,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service
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Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025
Stephen
Multi-tool-store.co.uk 5 star review on 8th May 2025
Clive
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 17th April 2025
Neil
Multi-tool-store.co.uk 5 star review on 2nd February 2025
Steve Bradley
Multi-tool-store.co.uk 5 star review on 10th January 2025
Chris
Multi-tool-store.co.uk 5 star review on 13th July 2024
Simon
69
Anonymous
Anonymous  // 01/01/2019
“Great service all promise regarding delivery kept wouldn't hesitate to use them again”
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Posted 9 years ago
“Excellent service, very quick ordering and delivery. Faultless.”
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Posted 9 years ago
“Very Good Service, a Reliable Company, will repeat the same process for ordering.”
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Posted 9 years ago
“Bought a Leatherman Wave with engraving. Perfect! exactly as i wanted it and the delivery service was fast. The web site is easy to navigate, ordering and payment was fast and easy. Thanks”
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Posted 9 years ago
“Very good case and quick delivery. Would recommend.”
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Posted 9 years ago
“Probably the best shopping online experience yet! ........Ordered from Dublin c. 11am on the Thursday and received my order next day Friday before lunch... might point out the tool I ordered had to be engraved and furthermore had asked that the company representative "Carlos" do his best to get to me on time for my kids to give to their Dad on his birthday, I didn't think it would but my order arrived the next day, perfectly engraved and packaged and with a free gift, don't think any company out there could beat that service!! Very Happy Customer Dublin”
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Posted 9 years ago
“Excellent product, fast postage, highly recommended.”
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Posted 9 years ago
“Excellent fast efficient service”
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Posted 9 years ago
“They good service quick and easy”
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Posted 9 years ago
“Purchased a 'second' Leatherman Wingman. An error with an engraving on one of the scales (sides) had been engraved on top by store and so rendered as a 'second. Nothing wrong with it and the engraving just looks like a narrow black strip and anyone unaware wouldn't give it a 2nd glance. Bargain and great service from multi-tool-store.”
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Posted 9 years ago
“leatherman micra is great. very happy.”
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Posted 9 years ago
“Everything was very easy and extremely efficient. Product and delivery was excellent. I would shop here again.”
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Posted 9 years ago
“Excellent services delivered on time great value”
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Posted 9 years ago
“Amazingly efficient service! Thank you”
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Posted 9 years ago
“Overall, very happy with the final product which we had laser engraved. Their service less so. I admit I did ask for a short lead time and delivery but the 'Multitool Store' confirmed this wasn't a problem and would deliver as agreed. They didn't meet the agreed delivery slot and didn't let me know in advance either!”
Helpful Report
Posted 9 years ago
Hi Matthew, Glad you are happy with the final product. As you ordered 100 Micra's within a tight deadline we did our best to deliver within 1 week, however we were a day late on delivery so apologies. On larger jobs like this we always hit delivery expectations so apologies that in this case we werent able to. Thanks Matt
Posted 9 years ago
“Quick and friendly post-purchase support.”
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Posted 9 years ago
“I bought leatherman wave for about 126€. The delivery was fast: in 3 working day the object arrived at my home (I live in Italy), and the customer care was really good and kind. The only "svantage" is the price because I found the same item on other website at a lower price. But, because of the reliability of Multi-tool-store.co.uk, I absolutely recommend this shop.”
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Posted 9 years ago
“great tool and customer service was first class sorting out delivery problem well done”
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Posted 9 years ago
“Very good service.”
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Posted 9 years ago
“as always excellent service, helpful and prompt.”
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Posted 9 years ago
Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews