Multi-tool-store.co.uk Reviews

4.9 Rating 3,142 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 10th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service and when I changed my mind about engraving - it was handled with charm and no drama all! I would highly recommend you. Emma”

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Posted 8 years ago

“Ordered a personalised gift set for Christmas - item arrived very quickly and well packaged. Leatherman is a quality product so overall delighted!”

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Posted 8 years ago

“Extremely fast and efficient delivery and great service.”

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Posted 8 years ago

“Very pleased with the very prompt service, as I left ordering late for Christmas. Thank you”

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Posted 8 years ago

“Good customer service and quick delivery. Our customised order arrived next-day”

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Posted 8 years ago

“Excellent product, excellent service, can't ask for more.”

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Posted 8 years ago

“Easy ordering and fast delivery - very good”

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Posted 8 years ago

“Could not be more happy with the service provided, the speed my leather man was delivered was unreal and the quality was clearly to a high standard”

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Posted 8 years ago

“Brilliant very quick service. Would recommend and use again”

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Posted 8 years ago

“Very nice tool and the engraving is excellent and looks fantastic, thank you”

Multi-tool-store.co.uk 5 star review on 19th December 2016

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Posted 8 years ago

“Website very easy to use, delivery was very quick. I had my product engraved and was very pleased with result.”

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Posted 8 years ago

“Prompt delivery, no problems noted”

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Posted 8 years ago

“Everything arrived quickly, the engraving I asked for was done, I was kept informed with tracking notices throughout and I have no complaints, I just refuse to take part in the star rating inflation where acceptable service gets 5 stars :)”

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Posted 8 years ago

“Very good to deal with and prompt delivery highly recommended Yours D Henderson”

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Posted 8 years ago

“Excellent product backed up by first class customer service, I had not updated the address om my account and did not notice until I had completed the order. Having e-mailed in to customer services Rachel took this on and not only changed the delivery address but e-mailed me to let me know. I would happily recommend them and will definitely be using them again.”

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Posted 8 years ago

“I ordered the leatherman Rebar with personal engraving and the order still arrived within two days. Very pleased with the engraving.”

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Posted 8 years ago

“very fast delivery, great item. lovely engraving. would happily use again and recommend”

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Posted 8 years ago

“Very good service, very quick efficient safe delivery, would recommend”

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Posted 8 years ago

“Simply the best service of all in the run up to Christmas and I'm an avid online shopper using a wide range of suppliers. The wonderful Leatherman I ordered with personalised engraving was here in 48 hours exactly as promised. I am thrilled!!!”

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Posted 8 years ago

“Very good company to deal with,smooth ordering ,efficient staff.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,142 reviews