Multi-tool-store.co.uk Reviews

4.9 Rating 3,169 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, fast delivery, highly recommend”

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Posted 3 years ago

“A bastion of outstanding customer service, competitive pricing and solid quality products. We had some ID issues with the age verification, but customer service sorted in within minutes. The product was engraved and shipped next day. It looks beautiful it's a piece of art! Thank you team for all the help!”

Multi-tool-store.co.uk 5 star review on 10th August 2022

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Posted 3 years ago

“Very impressed. I got 20% off of my Leatherman tool and a free sharpening stone and oil.”

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Posted 3 years ago

“Fantastic service, particularly when I made a mistake with online ordering. Easily sorted out. Product purchase arrived very quickly, having been engraved, and was just what was wanted. Will definitely use again.”

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Posted 3 years ago

“Easy to use and checkout, delivery was fast and price was competitive. I would like to see better filters on the website.”

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Posted 3 years ago

“Love it, great quality and great price , highly recommended .service was great too”

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Posted 3 years ago

“Great customer service and price. Will happily use again.”

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Posted 3 years ago

“Ordered Mondy PM arrived Wednesday am with the engraving, supper fast service, great price, well done.”

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Posted 3 years ago

“Amazing service. My order was engraved and posted within 90 minutes and arrived the next day. Highly recommended.”

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Posted 3 years ago

“Ordered a multi tool as a gift delivery was outstanding and customer service was even better when I had a slight issue with the item. This company is outstanding and has excellent customer service 5 stars are not enough for such brilliant service. Well done to all at multi tool store especially Martha keep up the fab service!”

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Posted 3 years ago

“Ordered a pouch for my Leatherman. Slight hiccup in the order, but they dealt with the matter promptly and efficiently.”

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Posted 3 years ago

“Great Selection online. Ordered and customised the item and it was delivered on time. Very pleased with the service. Have delt with in the past and will do so again.”

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Posted 3 years ago

“I have bought from Multi-tool-store.co.uk more than once and each time it has been what you hope online shopping is. Clear information, good prices and prompt delivery. I plan on buying another tool very soon. Thanks.”

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Posted 3 years ago

“Ordering was easy, the item was delivered in good time. The engraving was as requested and of good quality too. Very happy with the service.”

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Posted 3 years ago

“Clear information on website and a quick delivery. What more can one want?”

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Posted 3 years ago

“A++++ Service - Highly Recommend..! Bravo”

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Posted 3 years ago

“Really easy to order, great price, arrived quickly. I choose to have the leatherman wave + multi tool engraved as it is a gift, they did a lovely job. I have no hesitation in recommending Multi-tool-store.”

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Posted 3 years ago

“Great seller, quick delivery. My new leatherman is my new go to hiking multitool. Would def buy again, thanks guys.”

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Posted 3 years ago

“Brilliant service A+ company 👍”

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Posted 3 years ago

“Ordered for a graduation ceremony one week before! Leatherman came engraved right on time and was a well appreciated gift!”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,169 reviews