Multi-tool-store.co.uk Reviews

4.9 Rating 3,169 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery, even when I messed up my order they fixed it. Top class!”

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Posted 2 years ago

“Multi- tool-store were super helpful, when my order was not delivered by the postal service. It was replaced at great speed, for my husband’s birthday the following day, and still personally engraved.”

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Posted 2 years ago

“Very quick and perfect service 👌 Ordered and dispatched super quick time. Thanks”

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Posted 2 years ago

“Good range of Leatherman products and accessories. Prompt dispatch and excellent customer service when contacted by email.”

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Posted 2 years ago

“Having had issues with my card payment going through, I rang the main store. I spoke with an amazing lady called stacey. She was kind understanding and helped me put my mind at rest. Thank you stacey for helping me sort my partners birthday present. Best wishes too you.”

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Posted 2 years ago

“Great selection from which to choose - and plenty of good guidance. Dispatch was very prompt. Highly recommended.”

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Posted 2 years ago

“Great service and nice engraving, professional company.”

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Posted 2 years ago

“Bought as a gift. Arrived in perfect condition including engraving. Excellent service - exactly as described. Multi-tool-store recommended!”

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Posted 2 years ago

“I was very impressed by the professional and straightforward process of ordering from Multi-Tool. Ordering and shipping was extremely straightforward and I felt very well notified throughout the process of shipment and delivery. Great.”

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Posted 2 years ago

“Good delivery time, and excellent quality.”

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Posted 2 years ago

“Great service as always many thanks. The Skrletool KBx is great,just what I wanted.”

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Posted 2 years ago

“I was shocked how quickly my item was delivered. Outstanding!”

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Posted 2 years ago

“As always, Multi-Tool-Store have delivered first class service. The product was in perfect condition and at a very competitive price. It arrived much faster than I'd hoped and I'd like to thank you for yet another great buying experience. Regards, Ronnie”

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Posted 2 years ago

“Great price, great service, speedy delivery.”

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Posted 2 years ago

“Superb collection of tools & excellent service.”

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Posted 2 years ago

“Excellent customer service, special thanks to Stacey! Very happy with both the product and the delivery!”

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Posted 2 years ago

“Really pleased with how the engraving turned out. These will be the perfect gifts for my best man and groomsman. Thoroughly recommended.”

Multi-tool-store.co.uk 5 star review on 13th September 2022

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Posted 2 years ago

“Quick delivery and product in perfect condition on arrival, this multi tool is a perfect gift.”

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Posted 2 years ago

“Bought a leatherman for my husband, he absolutely loves it”

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Posted 2 years ago

“Great service from the store and can not be faulted on service. My new leatherman wave + is just out of this world. The engineering that has gone into these tools is just unbelievable. Every blade setting clicks easily into position with no movement on the blades. I can not put it down it is so tactile. Truly wonderful tool.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,169 reviews