Multi-tool-store.co.uk Reviews

4.9 Rating 3,116 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. My order was engraved and posted within 90 minutes and arrived the next day. Highly recommended.”

Helpful Report

Posted 2 years ago

“Ordered a multi tool as a gift delivery was outstanding and customer service was even better when I had a slight issue with the item. This company is outstanding and has excellent customer service 5 stars are not enough for such brilliant service. Well done to all at multi tool store especially Martha keep up the fab service!”

Helpful Report

Posted 2 years ago

“Ordered a pouch for my Leatherman. Slight hiccup in the order, but they dealt with the matter promptly and efficiently.”

Helpful Report

Posted 2 years ago

“Great Selection online. Ordered and customised the item and it was delivered on time. Very pleased with the service. Have delt with in the past and will do so again.”

Helpful Report

Posted 2 years ago

“I have bought from Multi-tool-store.co.uk more than once and each time it has been what you hope online shopping is. Clear information, good prices and prompt delivery. I plan on buying another tool very soon. Thanks.”

Helpful Report

Posted 2 years ago

“Ordering was easy, the item was delivered in good time. The engraving was as requested and of good quality too. Very happy with the service.”

Helpful Report

Posted 2 years ago

“Clear information on website and a quick delivery. What more can one want?”

Helpful Report

Posted 2 years ago

“A++++ Service - Highly Recommend..! Bravo”

Helpful Report

Posted 2 years ago

“Really easy to order, great price, arrived quickly. I choose to have the leatherman wave + multi tool engraved as it is a gift, they did a lovely job. I have no hesitation in recommending Multi-tool-store.”

Helpful Report

Posted 2 years ago

“Great seller, quick delivery. My new leatherman is my new go to hiking multitool. Would def buy again, thanks guys.”

Helpful Report

Posted 2 years ago

“Brilliant service A+ company 👍”

Helpful Report

Posted 2 years ago

“Ordered for a graduation ceremony one week before! Leatherman came engraved right on time and was a well appreciated gift!”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Bought a leatherman and had it engraved and it was delivered 2 days later. Great service.”

Helpful Report

Posted 2 years ago

“Incredible customer service, Literally the only place I`d order a leatherman from. Thank you very much.”

Helpful Report

Posted 2 years ago

“Great service at a very reasonable price”

Helpful Report

Posted 2 years ago

“Fantastic customer service!! I made an error on the order and got a phone call asking me to clarify. They were friendly and helpful. Corrected my mistake and sent the order to me in record time. Absolutely brilliant. Will be recommending you as much as I can. Thank you.”

Helpful Report

Posted 2 years ago

“Absolutely amazing customer service, super quick delivery and amazing quality - highly recommend”

Helpful Report

Posted 2 years ago

“Ordering ok to a point, maybe my software/hardware…took a few goes. Items arrived on time, as described, packed ok, no real issues. Would likely order from them again should the need arise.”

Helpful Report

Posted 2 years ago

“Great customer service and great products. My order was meant to contain a free gift, which wasn't in the original package, but when I contacted customer service, they replied almost right away, and within a couple of days the gift was delivered to me - can't fault that!”

Helpful Report

Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,116 reviews