Multi-tool-store.co.uk Reviews

4.9 Rating 3,117 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and great products. My order was meant to contain a free gift, which wasn't in the original package, but when I contacted customer service, they replied almost right away, and within a couple of days the gift was delivered to me - can't fault that!”

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Posted 2 years ago

“I ordered a leatherman Micra yesterday Sunday,about lunchtime and received it already engraved at 8.45 am Monday morning absolutely amazing service. Thank you .”

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Posted 2 years ago

“Efficient service.”

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Posted 2 years ago

“Excellent service, super fast delivery”

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Posted 2 years ago

“1st class experience, from start to finish. Will definitely purchase from Multi-tool- store again.”

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Posted 2 years ago

“Good price, next day delivery, an excellent service.”

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Posted 2 years ago

“Excellent service with very prompt delivery. Absolutely delighted with my Leatherman Surge.”

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Posted 2 years ago

“Very pleased with the product. Slight issue but the customer services team bent over backwards to fix the problem as soon as possible. I highly recommend this store.”

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Posted 2 years ago

“Fast delivery - way cheaper than competitors - and an option for engraving. What's not to love?”

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Posted 2 years ago

“As a firefighter, I've used a Leatherman multitool for years and on many occasions, and having it to hand, has saved several lives. My son has recently joined the Royal Navy as a Marine Engineer and I have no doubt, that it will prove to be an extremely helpful piece of kit. Multitool has provided this tool and the personalised touch with his name inscribed on it, proved to be a perfect gift for my lad. I received it quicker than expected and the engraving was top quality. I would recommend Multi-Tool Store if you want one of these tools.”

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Posted 2 years ago

“Sent multi tool to my nephew as 21st gift. Service was really quick and he was thrilled.”

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Posted 2 years ago

“perfect for edc, used half a dozen times on its first outing, which is very handy while working up a scaffold...excellent price also...👍”

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Posted 2 years ago

“Very good products, price and service. Engraving professional and quick delivery.”

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Posted 2 years ago

“Perfect for our lie onboard our yacht.”

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Posted 2 years ago

“Good fast service.”

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Posted 2 years ago

“Good prices very quick delivery”

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Posted 2 years ago

“Very quick service, item received in good condition packaged well for transit”

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Posted 2 years ago

“Excellent website, easy to choose what I was looking for. Delighted with the speed of delivery and with how happy my godson was with his present”

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Posted 2 years ago

“Very good, easy to use website, staff are very helpful and polite and they make amazing equipment with a very high quality engraving”

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Posted 2 years ago

“Always had excellent service and have bought a lot from this company. The goods are top class as you would expect and rarely out of stock and arrive very promptly. Keep up the great service”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,117 reviews