Multi-tool-store.co.uk Reviews

4.9 Rating 3,249 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

Write Your review

Tell us how Multi-tool-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The very best quality multitool ,having just broken two cheap versions from diy stores it,s really good to have the best.”

Helpful Report

Posted 6 years ago

“Thank you for the opportunity to write a review This being my first purchase of a leatherman I don't know what the build quality is supposed to be like As for the surge I purchased the pliers Jaws rub the inside of the handset when folded up so much so that there are wair marks on the Jaws and when folded up for storage the main body (handles) of the surge are noticeably out of like to me this doesn't seem like a particularly good quality item Especially considering the price tag.”

Helpful Report

Posted 6 years ago

“Very good product arrived quickly and with right engraving. It was ordered as a gift - so would be awesome if a gift wrap service was available.”

Helpful Report

Posted 6 years ago

“This was an excellent purchase! The items are of an excellent standard, and the service provided is awesome!”

Helpful Report

Posted 6 years ago

“Just perfect, an amazing present for my boyfriend. He loved it. Thank you.”

Helpful Report

Posted 6 years ago

“Was a gift the receiver was very happy”

Helpful Report

Posted 6 years ago

“Quick and quality service”

Helpful Report

Posted 6 years ago

“First class service received which is getting harder to find nowadays. Prices are competitive with quick delivery. One of the items I ordered had a fault which was not multitool stores fault, I was able to return free of charge and quickly received a replacement with no quibble. Fantastic customer service even whilst in the middle of a pandemic. Very happy and will order again thanks.”

Helpful Report

Posted 6 years ago

“Fast service good quality multi tool well ingravende”

Helpful Report

Posted 6 years ago

“Concidering the ongoing troubles the country is going through just now with Covid 19 virus, the customer service from Multi-tool store i received this last week was exceptional. I ordered a Leatherman muti-tool engraved for a gift. The item was delivered within 3 working days, i was also informed by email every step of the way. Well done.”

Helpful Report

Posted 6 years ago

“A very professional company that actually responds to all your needs. After sending an email and asking for some advice, I recieved a reply within 12 hours. Then from placing my order, I recieved it with 24. The service was exemplarary. Thanks.”

Helpful Report

Posted 6 years ago

“Etched with initials and posted the next day. Standard delivery took 5 working days to arrive which was good considering the circumstances. Thank you”

Helpful Report

Posted 6 years ago

“The ordering was simple, the price good, the delivery fast, but the watch I purchased (leatherman) was not working when it arrived, great communication with the customer services, they sent a reterns lable straight away and it was posted this morning and I should receive a replacement ASAP. Overall a good place to shop.”

Helpful Report

Posted 6 years ago

“I purchased a Leatherman tread tempo and couldn't be more happier with the product and the customer service. Arrived quickly, even with engraving and it's perfect. Would definitely order from here again and would thoroughly recommend.”

Helpful Report

Posted 6 years ago

“Excellent service, very helpful staff, highly efficient company”

Helpful Report

Posted 6 years ago

“Quick, efficient and the engraving looked great. I bought it as a gift for my son he's very happy with his Leatherman.”

Helpful Report

Posted 6 years ago

“My boyfriend loved his engraved multi tool birthday gift. Arrived within 48 hours and looks great!”

Helpful Report

Posted 6 years ago

“Great service as always with Leatherman you just can’t go wrong”

Helpful Report

Posted 6 years ago

“Quick service and competitively priced. Despite Covid-19 my order (raptor scissors for my paramedic wife) was out inside 5 days.”

Helpful Report

Posted 6 years ago

“Owning and original Leatherman Wave which has served me well, I researched online and the store kept getting hits for the replacement. Ordering was easy as was choosing the engraving. I like the font preview of the engraving. Nice touch. Dispatch was next day and the item arrived a couple of days late but given Easter weekend and Issues with Covid this was perfectly acceptable. Excellent service when calling customer support . very happy with service and product.”

Helpful Report

Posted 6 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,249 reviews