Multi-tool-store.co.uk Reviews

4.9 Rating 3,140 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 1st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast quality service, great website and I got the item fully engraved and all the extras within 24 hours of ordering that evening. I even think the prices were very fair. I will certainly be back to this site and the others linked to the company with confidence if I need any more kit.”

Multi-tool-store.co.uk 5 star review on 11th February 2020

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Posted 5 years ago

“Item received within 36hours of me ordering on a Sunday evening. Birthday gift for my son who was thrilled with the quality of the tool. Thank you very much for excellent service.”

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Posted 5 years ago

“Fantastic just fantastic, I purchased a Leatherman on Friday 31/1/2020 with some engraving to be done and it arrived the next day I’m gobsmacked what fantastic service. Thankyou so much.”

Multi-tool-store.co.uk 5 star review on 8th February 2020

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Posted 5 years ago

“Exceeding all expectations in customer service, I will be customer for a long time. Excellent experience”

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Posted 5 years ago

“Spot on service and delivery”

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Posted 5 years ago

“Easy to use website, item arrived sooner than expected and delivery information was provided via email.”

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Posted 5 years ago

“Lost my leatherman charge tti which I had for over years. Bought a replacement charge tti. Very happy with the tool and most impressed with the fact it arrived the day after ordering. Would highly recommend this company to others.”

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Posted 5 years ago

“Very impressed with the items purchased and the service I received.The items are of exceptional quality,and were securely packaged.”

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Posted 5 years ago

“It was a smooth process from ordering to delivery. The item arrived well packed and in good condition. A perfect present for my son to use at work.”

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Posted 5 years ago

“Speedy and friendly responses. They're not content until you are.”

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Posted 5 years ago

“This is the third leatherman wave multi tool I have bought from this company, which really says it all....service is fast and reliable and obviously the products are good. As I have never, as yet had an issue, I do not know what their customer service is like, but its nice to buy from a UK company.”

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Posted 5 years ago

“Excellent product and super fast delivery. Highly recommended.”

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Posted 5 years ago

“Practical tool and of great quality. Thanks.”

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Posted 5 years ago

“Great product, competitive price, good communication and delivery.”

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Posted 5 years ago

“The review would have been 5 Stars if they had remembered to gift wrap it - otherwise, the leatherman knife made a great gift.”

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Posted 5 years ago

“Everything went very smoothly. Fantastic communication and customer service!”

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Posted 5 years ago

“First time using multi-tool-store.co.uk. Excellent service, fantastic range of products, great prices, and the icing on the cake, laser engraving! A very satisfied customer.”

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Posted 5 years ago

“Engraving was perfect, and delivery was prompt. Arrived in time for my Dad’s birthday and he was very pleased with the gift. Overall, a professional service that is highly recommended. 5*”

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Posted 5 years ago

“I bought a leatherman multi tool for my grandson's 21st birthday present and he is delighted with the usefulness of it, as he is on an engineering course at University”

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Posted 5 years ago

“Great bit of kit which I purchased for my sons 30th. Should last him a lifetime. Site was very easy to use and arrived on time neatly packaged and exactly as described”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,140 reviews