Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item, was much appreciated by the recipient. My only concern was that the transparent circular security sticker was already cut, making me wonder if it was a returned item, which was slightly embarrassing when my husband opened the gift”

Helpful Report

Posted 1 year ago

“Almost perfect. My leatherman charge plus tti arrived quickly and well packaged. No damage or scuffs. The leatherman has a little wiggle when closed and the S30V blade did need a little shaping as the edge was very sharp but not even. This took 10 minutes to sort out. Another minor issue, the bit extender in black needed a good wipe down as it left a lot of dark gray stuff on my fingers everytime I handled it. In addition, play around with the bits in their holder as some can be very stiff once the assembly oil has dried up. I've cloated them in a little chain oil to help. Overall, I'm very pleased with my purchase and will be using multi took store again”

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Posted 1 year ago

“Great quality, prices, durability, and fast shipping!”

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Posted 1 year ago

“Good prices, quick service and a pleasure to deal with.”

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Posted 1 year ago

“Item great, delivery was poor paid for overnight not delivered until day after.”

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Posted 1 year ago

Thank you for your review, I'm sorry to see that the delivery was delayed, the next day postage fee has been refunded for you. Kind Regards, Jamie Customer Service

Posted 1 year ago

“Good company Very organised prompt delivery!”

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Posted 2 years ago

“Pleased with the leatherman. However think they could have left the nylon sheath that comes as standard in the package. We opted for the leather sheath at extra cost that shouldn't mean they remove the nylon sheath. Not the end of the world but a bit mean.”

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Posted 2 years ago

“This is a present for my partner who lost his leatherman wave. It looks just how it is described”

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Posted 2 years ago

“Bought as a present and so I can’t really comment on the multi-tool. It looks good and was delivered quickly as I paid for next day delivery.”

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Posted 2 years ago

“Great products at great prices however I did have to contact th3m as I had no notification of despatch or delivery date”

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Posted 2 years ago

“The multi tool arrived quickly and the engraving was a lovely touch. I was a bit disappointed with the storage tin as it is dented where it has put pressure on the tool.”

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Posted 2 years ago

“leatherman wave+ arrived promptly and is a great tool using it at work already !”

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Posted 2 years ago

“Perfect fit for my leather man surge.very pleased.”

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Posted 2 years ago

“Good service the item was received and was as described on the website.”

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Posted 2 years ago

“Good products, good website and quick delivery.”

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Posted 2 years ago

“Very quick service & impressed with quality & presentation.”

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Posted 2 years ago

“Great prices, great service! My order arrived with the wrong belt clip accessory for a LM Surge. One phone later the correct one was on the way, no dramas, lovely customer service lady and a happy customer.”

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Posted 2 years ago

“Quick and efficient service but not the cheapest. Would use again if the price is right.”

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Posted 2 years ago

“The product I bought was good. But I was annoyed that after I'd committed myself to buying it, they added on £6 tax. Indeed, I thought it was illegal to do that.”

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Posted 2 years ago

Hi Nicholas, The price advertised includes VAT however on your invoice this is broken down to show tax, as some businesses require this on the invoice. So the product price is still £39.95, which includes £33.29 plus VAT of £6.66. We don't add anything on, and the price you pay is the same as advertised. Best wishes, Jude Customer Service

Posted 2 years ago

“Delivery was on time which was good, and I really like the product, but it was not properly cleaned or oiled when it arrived which I would have expected considering the cost of the item.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,115 reviews