Multi-tool-store.co.uk Reviews

4.9 Rating 3,115 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and value for money. Shame it came in packaging with trade marked tape all over the outside though as it was meant to be a pressie. Never mind, he still loved it.”

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Posted 4 years ago

“Delivered quickly and product as described.”

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Posted 4 years ago

“Excellent tool, outstanding service.”

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Posted 4 years ago

“Great product. Recording as requested. Five star service !!!”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Ordered a personalised letherman for a 70th birthday, arrived promptly and was well received.”

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Posted 4 years ago

“No problems with order, delivered on time, goods to specification, happy customer.”

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Posted 4 years ago

“Very nice tool and good service - only let down by the fact when removing the pocket clip the nuts do not sit flush which isnt great.”

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Posted 4 years ago

“Happy with item and service little bit disappointed not to get an Allen key .”

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Posted 4 years ago

“Very good product arrived quickly and with right engraving. It was ordered as a gift - so would be awesome if a gift wrap service was available.”

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Posted 5 years ago

“Etched with initials and posted the next day. Standard delivery took 5 working days to arrive which was good considering the circumstances. Thank you”

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Posted 5 years ago

“Item was as described and shipped on time. Loosing 1x star simply because box had been opened previously. Upon inspection the item seemed to be new and unused, though.”

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Posted 5 years ago

“Having owned other leathermans ..it goes without saying quality is top notch.. In honest words, The tool choice is well selected useful and streamlined tools, good materials,and replaceable wire cutters is a very handy in the event of damage I bought black oxide.. I does mark easily..but I like the patina .. The easy install pocket clip or lanyard loop makes it ideal for sheath or pocket carry.. I will be owning this wave for a long time now..”

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Posted 5 years ago

“The review would have been 5 Stars if they had remembered to gift wrap it - otherwise, the leatherman knife made a great gift.”

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Posted 5 years ago

“Everything went very smoothly. Fantastic communication and customer service!”

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Posted 5 years ago

“First time customer, very happy with product and delivery. Will be happy to use again.”

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Posted 5 years ago

“Purchased a Leatherman multi-tool for a gift, with engraving. Apart from having to prove the recipient's age (which can slow down delivery), the item was received in a reasonable time and the quality is what you would expect from Leatherman. I'm sure this gift will be well received.”

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Posted 5 years ago

“Only giving 4 stars as had difficulty with website. Was ordering a leatherman and accessories, all of which had offers on. However when items put in basket as a bundle the price was pre offer. So had to carefully do each item individually. Otherwise very happy item arrived promptly.”

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Posted 5 years ago

“I have bought several Leatherman products for my family at Christmas, The most useful tool he has despite his garage being full of every tool you can name.”

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Posted 5 years ago

“I found the thing I wanted online, I ordered it and paid for it, it arrived. What more do I need?”

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Posted 5 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,115 reviews