Multi-tool-store.co.uk Reviews

4.9 Rating 3,240 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not had a response about my missing order due to staff shortages. I can not call the company and my emails haven’t been replied to. Hugely disappointed with this service. My invoice also arrived ripped and with 2 missing items. Avoid this company.”

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Posted 3 years ago

“This is a present for my partner who lost his leatherman wave. It looks just how it is described”

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Posted 3 years ago

“Great service, great website, everything you need and delivered on time. Will definitely use again, thank you.”

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Posted 3 years ago

“My knife has not come so can not give a review”

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Posted 3 years ago

“Can’t give an accurate review as I’ve not received it. So at this moment in time it’s a 0 from me.”

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Posted 3 years ago

“Bought as a present and so I can’t really comment on the multi-tool. It looks good and was delivered quickly as I paid for next day delivery.”

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Posted 3 years ago

“Fast delivery. Communication v good. Would highly recommend.”

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Posted 3 years ago

“I ordered this Leatherman free P4 for my husband he is delighted with it. The company notified us that the item was on its way it arrived in good time and was well packed I would highly recommend.”

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Posted 3 years ago

“As always, great product at a good price. Engraving perfect. Delivered quickly despite Royal Mail disruptions.”

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Posted 3 years ago

“Great gift for anyone. Excellent quality and delivery was very good. highly reccomend.”

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Posted 3 years ago

“Purchased an engraved Leatherman in a display box and it is fantastic, the engraving is really well done and the delivery excellent. Many thanks.”

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Posted 3 years ago

“First class service and won't hesitate to use again, thanks for the quality multi tool and quick delivery 👍”

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Posted 3 years ago

“Customer service team are excellent, really responsive to queries and do their upmost to ensure they keep happy customers.”

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Posted 3 years ago

“Great tool, arrived in perfect condition”

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Posted 3 years ago

“Superb supplier of tools. Next day delivery, with engraving. Will be returning”

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Posted 3 years ago

“Good quality.”

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Posted 3 years ago

“Super fast delivery especially considering it was engraved. Very pleased Thank you”

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Posted 3 years ago

“Great products at great prices however I did have to contact th3m as I had no notification of despatch or delivery date”

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Posted 3 years ago

“Very pleased with the service.”

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Posted 3 years ago

“Excellent quality and service. Engraving was superb and delivery was really fast. This is the 2nd multi tool I have purchased and would definately recommend.”

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Posted 3 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,240 reviews