Multi-tool-store.co.uk Reviews

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 17th April 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class experience, from start to finish. Will definitely purchase from Multi-tool- store again.”

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Posted 2 years ago

“Good price, next day delivery, an excellent service.”

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Posted 2 years ago

“Excellent service with very prompt delivery. Absolutely delighted with my Leatherman Surge.”

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Posted 2 years ago

“Very pleased with the product. Slight issue but the customer services team bent over backwards to fix the problem as soon as possible. I highly recommend this store.”

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Posted 2 years ago

“Fast delivery - way cheaper than competitors - and an option for engraving. What's not to love?”

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Posted 2 years ago

“As a firefighter, I've used a Leatherman multitool for years and on many occasions, and having it to hand, has saved several lives. My son has recently joined the Royal Navy as a Marine Engineer and I have no doubt, that it will prove to be an extremely helpful piece of kit. Multitool has provided this tool and the personalised touch with his name inscribed on it, proved to be a perfect gift for my lad. I received it quicker than expected and the engraving was top quality. I would recommend Multi-Tool Store if you want one of these tools.”

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Posted 2 years ago

“Sent multi tool to my nephew as 21st gift. Service was really quick and he was thrilled.”

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Posted 2 years ago

“Great prices, great service! My order arrived with the wrong belt clip accessory for a LM Surge. One phone later the correct one was on the way, no dramas, lovely customer service lady and a happy customer.”

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Posted 2 years ago

“perfect for edc, used half a dozen times on its first outing, which is very handy while working up a scaffold...excellent price also...👍”

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Posted 2 years ago

“Very good products, price and service. Engraving professional and quick delivery.”

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Posted 2 years ago

“Quick and efficient service but not the cheapest. Would use again if the price is right.”

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Posted 2 years ago

“Perfect for our lie onboard our yacht.”

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Posted 2 years ago

“Good fast service.”

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Posted 2 years ago

“Good prices very quick delivery”

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Posted 2 years ago

“Very quick service, item received in good condition packaged well for transit”

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Posted 2 years ago

“The tools too hard to close , when I send the video to customers service , they said normal, said this is brand new …. But I have your brand total 4 other model , no this problem …. I try to open and close every day hope can easy to close , The tools hurt my hand when I close, this tools is a gift for my son , until now I can’t give my son , I don’t want he hurt .,…. I think this is not normal…… I just got this reply from customer service …. Bad reply”

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Posted 2 years ago

“Excellent website, easy to choose what I was looking for. Delighted with the speed of delivery and with how happy my godson was with his present”

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Posted 2 years ago

“Very good, easy to use website, staff are very helpful and polite and they make amazing equipment with a very high quality engraving”

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Posted 2 years ago

“Always had excellent service and have bought a lot from this company. The goods are top class as you would expect and rarely out of stock and arrive very promptly. Keep up the great service”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,112 reviews