Multi-tool-store.co.uk Reviews

4.9 Rating 3,234 Reviews

97 %

of reviewers recommend Multi-tool-store.co.uk

4.9

Based on 3,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate, Cheltenham
GL51 8PL

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Multi-tool-store.co.uk 5 star review on 18th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, about 25/30 years ago I bought a multi-tool, a Gerber which is still performing well, but i thought it was about time i joined the 21st century! So I purchased this Leatherman 'Wave' which I am very happy with, the improvements are out of this world over that time period I just did not know what I was missing.now I do. Thank you, LEATHERMAN.”

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Posted 8 years ago

“Really pleased with the customer service, I received the wrong item and was sent out a replacement before I returned the wrong item. Would definitely use again!”

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Posted 8 years ago

“Great service throughout. When contacting customer services, the operator was courteous and friendly, arranging to change the delivery date to suit my needs as the purchase was for a last minute present.”

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Posted 8 years ago

“Excellent, just what I wanted, quick turnaround, thank you”

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Posted 8 years ago

“Very helpful and willing to offer a better price when matched. Ultra fast delivery and prompt service. I will happily buy again. - Leatherman Surge black-oxide”

Multi-tool-store.co.uk 5 star review on 15th June 2017

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Posted 8 years ago

“Excellent tool as I expected from Leatherman”

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Posted 8 years ago

“Quick delivery, competitive pricing and great customer service, highly recommended.”

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Posted 8 years ago

“These people are at the top of their game. For this type of product I would not go to anyone else. Superb technical knowledge and top class customer service. Gold star.”

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Posted 8 years ago

“Leatherman tool purchased and it was delivered quickly. Great quality tool, as you would expect from Leatherman. I purchased the optional bit set as this, in my opinion, completes this tool. The multi tool itself is meant to be supplied with 3 bits that store on the tool itself and I discovered one of these was missing. I emailed the Multitool Store and they sent out another set of 3 bits which I received within 48 Hours. So great customer service and Would highly recommend.”

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Posted 8 years ago

“Excellent.”

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Posted 8 years ago

“I ordered the multi-tool as a gift for a friend pm and it arrived the very next morning excellent service !”

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Posted 8 years ago

“Very happy with multi tool store quality product fast delivery with excellent customer service”

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Posted 8 years ago

“Very good quality items at a good affordable price”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“prompt delivery, well packaged, fast service.”

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Posted 8 years ago

“Good product but pricy, ok delivery,”

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Posted 8 years ago

“Easy to order on website, product exactly as described, arrived promptly and before expected. Very satisfied, thanks.”

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Posted 8 years ago

“Great service as usual. Would recommend to anyone.”

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Posted 8 years ago

“I wanted an engraved leatherman wave delivered on a specific day and this was very simple to do with this seller. The process to choose the font and area for engraving was very straightforward (unlike other websites) and next day delivery meant I knew when it was coming, all at a competitive price, thanks.”

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Posted 8 years ago

“Next day delivery of Leatherman juice and free Led Lenser K3 torch plus free stainless steel drinking flask. Very pleased with the service as I have always in my past purchases.”

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Posted 8 years ago

Multi-tool-store.co.uk is rated 4.9 based on 3,234 reviews